Horizon3.ai

Senior Product Manager, Platform

Horizon3.ai$178K — $220K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of B2B SaaS Product Management experience with a focus on platform and infrastructure products
  • Strong understanding of SaaS architectures, cloud infrastructure, and multi-tenant systems
  • Experience managing SLAs, SLOs, SLIs, and incident management to improve reliability and performance
  • Excellent cross-functional leadership abilities to influence engineering and other teams
  • A data-driven approach to decision making and product prioritization
  • Strong communication skills for translating complex technical concepts to varied audiences
  • Experience working in Agile environments, managing iterations and team backlogs

Responsibilities

  • Develop the overall product strategy for the NodeZero platform focused on scalability and enterprise readiness
  • Own the product roadmap for platform performance and operational excellence, establishing SLAs and managing system health
  • Oversee platform capabilities to support enterprise governance and secure adoption of NodeZero
  • Create a transparent and outcome-driven roadmap while balancing immediate and strategic goals
  • Collaborate with cross-functional teams to define requirements and ensure successful delivery of platform functionality
  • Establish and track success metrics for platform reliability and enterprise feature adoption
  • Gather customer and partner feedback to inform product designs and future iterations

Benefits

  • Inclusive team culture that values diversity and supports employee growth
  • Career development opportunities in a dynamic and growing team
  • Collaborative environment that fosters creativity and innovative thinking
  • Flexible hybrid and remote work options
  • Comprehensive health, vision, and dental insurance for employees and their families
  • Flexible vacation policy and generous parental leave offerings
Full Job Description
What You'll Do

We are seeking a Senior Product Manager for Platform to lead our platform product portfolio that makes NodeZero enterprise-ready, extensible, and reliable at scale. You will work closely with the Sr. Director of Product and senior engineering leadership to define and execute the platform strategy that underpins every experience in our product.

In this role, you will be responsible for enterprise experience, integrations/APIs/MCP server and agentic workflows, performance and reliability, and MSP/MSSP functionality-while also owning a hands-on product area yourself, with particular emphasis on platform performance, reliability, and operational excellence.

You will be responsible for ensuring our platform is scalable, observable, secure, and easy to integrate with the broader security and IT ecosystem. You will define and drive the platform capabilities that enable feature teams, partners, and customers to build, automate, and operate on top of NodeZero with confidence.

You are a self-starter who thrives in a fast-paced environment, can move fluidly between strategic thinking and tactical execution, and is comfortable making decisions that impact multiple product lines.

You will partner cross-functionally with Engineering, SRE, Customer Success, Marketing, Support, Sales, and other Product leaders to deliver platform functionality that improves system stability, accelerates development, and unlocks enterprise and partner growth.

Key Responsibilities
  • Platform Product Strategy and Vision: Own the end-to-end product strategy for the NodeZero platform, with a focus on scalability, reliability, security, extensibility, and enterprise readiness. Ensure platform investments are tightly aligned with company objectives, revenue goals, and customer outcomes.
  • Directly own the product roadmap for platform performance, reliability, and operational excellence. Define SLAs, SLOs, and error budgets; partner with Engineering and SRE to improve availability, latency, and overall system health.
  • Enterprise Experience and Governance: Oversee the platform capabilities that enable enterprise customers to securely adopt and scale NodeZero, including RBAC, SSO/SCIM, entitlements and licensing, auditability, administrative workflows, and multi-tenancy.
  • Roadmap and Portfolio Management: Develop and maintain a transparent, outcome-driven roadmap across your portfolio. Balance short-term reliability with long-term strategic bets.
  • Cross-Functional Alignment and Delivery: Partner closely with Engineering, SRE, Marketing, Sales, Support, and Customer Success to define requirements, plan releases, and drive execution.
  • Metrics, Insights, and Experimentation: Define and track success metrics across platform reliability, performance, integration adoption, and enterprise feature utilization.
  • Voice of Customers and Partners: Engage directly with strategic customers and partners to understand needs, validate designs, and gather structured feedback.


What You'll Bring
  • 5+ years of Product Management experience in B2B SaaS, with significant time spent on platform, infrastructure, or deeply technical products
  • Deep understanding of SaaS architectures, distributed systems, cloud infrastructure, and multi-tenant platforms
  • Proven experience owning or materially influencing reliability and performance domains, including SLAs, SLOs, SLIs, error budgets, and incident management practices
  • Excellent cross-functional leadership skills; able to partner effectively with Engineering, SRE, Marketing, Sales, Support, and Customer Success, and influence senior stakeholders
  • Data-driven decision making, with experience defining product and operational metrics and using insights to guide prioritization and iteration
  • Clear, confident communicator who can translate complex technical concepts into simple, actionable narratives for executives, customers, and internal teams
  • Comfort operating in Agile environments, managing backlogs, making trade-offs, and shipping iteratively in collaboration with distributed teams


Preferred Education
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • An advanced degree in engineering or business is preferred


If you are an experienced product manager with a background in platform products and are passionate about building reliable, scalable, and extensible cybersecurity platforms, we encourage you to apply for this position. Join our team and play a critical role in helping customers succeed with our cutting-edge solutions.

Travel Required

This job may require up to 25% of travel to be successful.

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions.

Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various states' transparency regulations, we provide the following salary range information for this position:
  • Base salary range: $178,000 - $220,000 annually. The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
  • Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.


Perks of Horizon3.ai:
  • Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
  • Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
  • Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
  • Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
  • Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note:

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

About Horizon3.ai

Horizon3.ai is a California-based software company that provides artificial intelligence (AI) solutions for businesses. The company was founded in 2018 and is headquartered in Long Beach, California. Horizon3.ai offers a range of AI-powered products, including chatbots, virtual assistants, and predictive analytics tools. The company's solutions are designed to help businesses automate their operations, improve customer engagement, and gain insights from their data. Horizon3.ai serves clients in a variety of industries, including healthcare, finance, and retail.
Learn more about Horizon3.ai
Size
50 employees
Industry
Net Income
-$100,000
Founded
2018
5 Year Trend
+50%
Revenue
$500,000

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