Alteryx, Inc

Sr. Relationship Manager

Alteryx, Inc$73K — $93K *
US-Anywhere
+ 14 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Inside/Field Sales, Account Management, or Customer Success
  • 2+ years in the SaaS industry
  • Proven expertise in SaaS retention strategy
  • Strong skills in business case development and ROI articulation
  • Exceptional communication skills for engaging various stakeholders
  • Strong negotiation prowess to navigate objections and achieve win-win outcomes

Responsibilities

  • Manage large Enterprise accounts from onboarding to full customer lifecycle
  • Lead Quarterly Business Reviews to align objectives and measure value
  • Align Alteryx solutions with customer business priorities
  • Articulate business value and ROI to executive stakeholders
  • Build and expand executive relationships to enhance partnerships
  • Drive renewal opportunities and negotiate high-value contracts
  • Forecast projected revenue attainment weekly
  • Drive product adoption through education and account reviews

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid parental leave and flexible time off
  • Mental health support and wellness reimbursement
  • Career development and education assistance
Full Job Description

Sr. Relationship Manager

We are looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you are a high performer who is an expert at your craft and constantly challenges the status quo. You value

inclusivity and want to join a culture that empowers you to show up as your

authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.


Overview

The Sr. Relationship Manager is an individual contributor role within Customer

Success, working in close partnership with the Enterprise Sales organization. This role focuses on managing existing named Enterprise accounts across the Mid-West region, driving retention, and supporting long-term customer growth. This

role requires the ability to lead executive conversations, conduct business

reviews, manage renewals, and drive value realization, while collaborating cross

functionally across the organization.

This individual must demonstrate proven success in Account Management with a strong understanding of SaaS retention strategy. The role requires actively managing Enterprise customers throughout the lifecycle of their Alteryx

deployment, driving retention through proactive outreach, quarterly business

reviews aligned to customer success plans, accurate forecasting, and strategic

renewal execution.

Responsibilities

  • Manage large Enterprise accounts from onboarding through the fullcustomer lifecycle

  • Lead Quarterly Business Reviews to align business objectives, enablementplans, and measurable value realization

  • Develop a deep understanding of customers92 business priorities and alignAlteryx solutions to support their goals

  • Articulate business value and ROI to executive stakeholders, including C-suite leadership

  • Build and expand executive level relationships across customerorganizations to strengthen long term strategic partnerships

  • Own and drive renewal opportunities, including value justificationdiscussions, navigating procurement processes, and negotiating high valuecontracts to ensure timely renewals

  • Accurately forecast projected revenue attainment to sales leadership on aweekly basis

  • Demonstrate strong product and use case knowledge across the Alteryxplatform to provide strategic recommendations

  • Drive product adoption and increased usage through education, newfeature introduction, use case development, and account reviews

  • Collaborate and partner effectively with GTM, Channel and Alliance

  • Partners, Customer Success, Fulfillment, and Support to ensure seamless customer experience, operational alignment, coordinated account growth strategies, and long-term growth

  • Contribute thought leadership and best practices to the broader CustomerSuccess and GTM organization

Experience and Skills

  • Minimum of 3 years of experience in Inside or Field Sales, AccountManagement, or Customer Success

  • 2 or more years of SaaS industry experience

  • Proven expertise in SaaS retention strategy and value driven salesmethodology

  • Strong understanding of business case development and ROI articulation

  • Bachelor92s degree or equivalent experience preferred

  • Demonstrated strategic thinking and problem-solving skills with the abilityto independently drive resolution

  • Ability to manage multiple priorities in a fast paced and evolvingenvironment

  • Exceptional communication skills with experience engaging businessusers, technical stakeholders, management, and executive leadership

  • Strong negotiation skills with the ability to navigate objections and drivemutually beneficial outcomes

Compensation

Alteryx is committed to fair, equitable, and transparent compensation. Final

compensation is determined by several factors, including but not limited to

relevant work experience, education, certifications, skills, and geographic

location.


The base salary range for this role in the United States is $73,500-$93,660 with On-Target-Earnings range of $105,000-$133,800.

In addition to base pay and commission eligibility, this role includes clear forms

of additional compensation, such as:

A monthly Connectivity Plus stipend of $150 to support remote work-

related expenses

An annual $200 home office reimbursement

Alteryx offers a comprehensive benefits package designed to support your health,financial security, and overall well-being, including:

  • Medical, dental, and vision coverage

  • 401(k) with company match

  • Paid parental leave, caregiver leave, and flexible time off

  • Mental health support and wellness reimbursement

  • Career development and education assistance

About Alteryx, Inc

Alteryx is a computer software company based in Irvine, California, with a development center in Broomfield, Colorado. The company's products are used for data science and analytics. Its software is designed to make advanced analytics accessible to any data worker. The company's products are used by companies such as Amazon, Ford, and Coca-Cola. Alteryx was founded in 1997 by Dean Stoecker, Olivia Duane Adams, and Ned Harding. The company went public in 2017 and is traded on the New York Stock Exchange under the ticker symbol AYX.
Learn more about Alteryx, Inc
Size
2,384 employees
Market Cap
$3.2 billion
Industry
Net Income
-$24.3 million
Founded
2011
5 Year Trend
+44.3%
Revenue
$495.3 million
NASDAQ

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