Global Payments

Senior Product Manager

Global Payments$85K — $105K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Relevant experience or degree in Business or Computer Science; equivalent training/experience may suffice
  • Minimum of six years of relevant experience
  • Background in business product services or external customer/market experience

Responsibilities

  • Manage the product development process to launch, ensuring adherence to project plans
  • Own and communicate the product roadmap, collaborating with teams on prioritization and market positioning
  • Develop go-to-market packaging and pricing strategies for new and existing products
  • Create business cases to inform decision-making on product functionality
  • Collaborate with various teams to define product goals and compliance with established methodologies
  • Conduct and analyze market research using various data sources
  • Participate in workshops to gather product requirements and document findings
  • Support design validation and provide guidance during the product development execution phase

Benefits

  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement programs
  • Charitable gift matching
  • Comprehensive benefits package
Full Job Description
The senior product manager provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.

What you'll own:
  • Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives. In cases in which the product has a distinct PNL, the product manager has responsibility for managing a product's PNL to ensure profitability for product initiatives. For the International Business Segment, typical annual revenues for a small or moderately complex product initiative would be approximately $250k or less.
  • Owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning. Manages the details of product backlog and ensures continual enhancements to existing products.
  • Develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives. Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral. Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates. Participates in defining alternative models complete with benefits, and present final pricing recommendations to executive management for adoption.
  • Develops business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.
  • Collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies. Complies with established methodology for managing product strategy.
  • Follows a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc. Supports the strategic planning approach for summarizing and communicating the results of aggregate research.
  • Participates in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions. Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties.
  • Supports the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy. Completes required documentation and provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.


What you bring:
  • Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree
  • Minimum of six years relevant experience
  • Experience in similar business product services and/or external customer/market experience


It's a bonus if you have:
  • Experience in a software development environment or in a professional services role.
  • Direct experience with software development, testing and/or business analysis.
  • Experience with Agile software products and delivery methodology.


Compensation:

Annual Salary Range: $85,000-$105,000

Benefits:

Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits.

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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