Gem.com

Senior Product Manager, Forecasting & Planning Systems

Gem.com$145K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience with data-heavy products.
  • Experience in forecasting, capacity management, and operational decision systems.
  • Strong data fluency, proficiency in SQL or equivalent tools.
  • Understanding of human-centered design for user adoption.
  • Ability to analyze systems and prevent operational failures from bad inputs.
  • Proven ability to prototype and collaborate with engineering teams.
  • Strong cross-functional leadership in technical and operational domains.

Responsibilities

  • Own the roadmap for forecasting and planning systems.
  • Build a structured input engine for ad hoc planning tools.
  • Close the feedback loop with Data Science on forecast errors.
  • Drive forecast updates into planning and orchestration systems.
  • Lead cross-functional forecasting working group activities.
  • Quickly develop product requirements using data and prototypes.
  • Push for actionable insights and escalations before operational failures occur.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Competitive equity package.
  • 401k plan options.
  • Generous paid time off (PTO).
  • Fast-paced, high ownership company culture.
Full Job Description
About The Role

Our demand forecast drives decisions across network orchestration, transportation and linehaul planning, labor planning, capacity, and driver marketplace clearing. It is the foundation of how Veho's network operates.

We are hiring a Senior Product Manager to own the product layer around forecasting and planning. This is not a pure Data Science role and it is not an analytics role. Your job is to turn messy business signals into trusted planning inputs, close the loop between forecast and actuals, and ensure forecast updates flow into the operational tools that depend on them. Today, many demand signals still move through human workflows and inconsistent handoffs. We are moving Veho from human-mediated planning to a structured planning system. You will partner with Data Science to improve forecast quality, with Operations and Finance to improve planning reliability, and with Engineering and Product to integrate forecast outputs into the systems that run the business.

This role offers a deliberate two-stage trajectory. The first six months is about building the end-to-end product rails: structured inputs, automated reporting, downstream integrations, and a closed feedback loop. The next six months are about taking full business ownership of forecast quality across Veho's network. You own the metric that determines whether our planning system works.

This is a high-ownership individual contributor role reporting to the Director level product leader.

What You Will Do

  • Own the roadmap. Set the vision and priorities for Veho's forecasting and planning systems.
  • Build the input engine. Replace ad hoc planning workflows with validated, auditable, high-adoption tools used by Customer Success, Revenue Operations, Finance, Transportation, and Ground Operations. Capture off-cycle changes, client ramps, finance assumptions, market signals, and operational feedback in structured form.
  • Close the feedback loop. Partner with Data Science to categorize forecast error drivers, accelerate model improvement cycles, and productize forecast accuracy reporting across geography, client, time horizon, and operational segment.
  • Drive downstream execution. Push forecast updates and alerts into transportation planning, labor planning, capacity planning, and network orchestration systems. Define escalation workflows so teams can act before forecast error becomes operational failure.
  • Run the cadence. Own the cross-functional forecasting working group, including decisions, owners, follow-through, and accountability.
  • Ship fast. Use data, SQL, prototypes, and AI tools to move quickly and sharpen product requirements, then partner with Engineering and Data Science to productionize the right solutions.


What You'll Bring

  • Five or more years of product management experience, including ownership of a data-heavy product used by cross-functional business or operations teams.
  • Experience with forecasting, planning, capacity management, marketplace balancing, supply chain systems, transportation planning, labor planning, inventory planning, or another operational decision system where input quality and downstream adoption mattered.
  • Strong data fluency. You can use SQL or equivalent tools to investigate problems, validate assumptions, and partner credibly with Data Science.
  • An eye for human-centered design. You understand that an input tool only works if the people submitting inputs actually use it, and that adoption is the only metric that matters.
  • Strong systems thinking. You can trace how a bad input turns into a bad forecast, a bad plan, and an operational miss, then design integrations that prevent that cascade.
  • Builder mindset. Personal examples of shipping prototypes solo when needed and partnering with Engineering at the right moment to scale.
  • Cross-functional leadership across technical, operations, finance, revenue, and customer-facing stakeholders.
  • High ownership. You set up the working group, run the cadence, close the loop with Data Science, and hold stakeholders accountable for their inputs without anyone asking you to.


Preferred Qualifications

  • Proven track record in last-mile logistics, ecommerce marketplaces, supply chain management, or network and labor planning.
  • Prior experience as a product partner to Data Science or Machine Learning teams.
  • Deep comfort with ML and statistics, allowing you to operate as a peer to modeling teams rather than just a requestor.
  • Versatility in navigating both high-growth startup and mature, scaled environments.


How we Operate:

Veho's culture is high ownership and high pace. We hire people who index strongly on Take Ownership, Drive Impact, and Solve Bigger. If you wait for permission, optimize for personal comfort over outcome, or treat shipping as someone else's job, this role is not for you. If you set the agenda, hold the room, and run through walls to ship outcomes, you will thrive here.

Compensation

$145,000 to $160,000 per year

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.

About Gem.com

Industry
Founded
2013

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