DocuSign

Senior Product Manager

DocuSign$140K — $197K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of SaaS product management experience or 6+ years with a Master's degree
  • Experience with enterprise B2B products during large-scale transitions and migrations
  • Familiarity with distributed systems and 3rd-party API management
  • Understanding of user experience and interaction design principles

Responsibilities

  • Lead features from concept to launch, ensuring execution quality
  • Drive roadmap definition and prioritize product alignment with multi-year vision
  • Define and analyze metrics to monitor product success
  • Act as a partner for enterprise customers, translating needs into requirements
  • Stay abreast of trends in identity and data verification
  • Collaborate with teams to understand market and customer needs
  • Facilitate requirements definition, creating user stories and acceptance criteria
  • Collaborate with teams on unified go-to-market strategies

Benefits

  • Paid Time Off and paid holidays
  • Paid Parental Leave up to six months
  • Full health benefits from day one
  • Retirement plans with employer contributions
  • Learning and development options for growth
  • Compassionate care leave for personal events
Full Job Description
What you'll do

As the Senior Product Manager (P4) for Data Verification within the Identify team, you will independently define and own the long-term strategic roadmap for a complex enterprise product area. In this high-autonomy role, you will navigate organizational ambiguity, manage large stakeholder groups, and act as the core strategic partner to Engineering, UX, and Sales leadership. You will transform deeply technical multi-system requirements into scalable business outcomes while maintaining the long-term health of our platform ecosystem.

This position is an individual contributor role reporting to the Senior Manager Product Manager, Identify.

Responsibility
  • Lead features from concept to launch based on defined business strategy and OKRs, taking full ownership of execution quality and positive, measurable impact
  • Drive the roadmap definition and prioritization for your product scope, ensuring tight alignment with the broader multi-year Identity platform vision
  • Define and analyze metrics-including North Star targets and Guardrail KPIs-to monitor product success and diagnose performance
  • Act as a trusted partner for large enterprise customers, translating their complex compliance, security, and verification needs into scalable requirements
  • Demonstrate a proactive curiosity for the Identity/data verification landscape, and monitoring emerging trends
  • Understand market, competitor, and customer needs by collaborating with Data Science, User Research, and Marketing, while keeping Sales teams aligned during strategic product shifts
  • Facilitate requirements definition across teams to translate technical product requirements into developer-ready user stories and acceptance criteria
  • Lead the definition and design of features, iterating closely with UX leadership to navigate complex enterprise interaction design standards
  • Work closely with Customer Support and Marketing on unified go-to-market strategies and cross-team alignment


Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
  • 8+ years of SaaS product management experience with a Bachelor's degree, or 6+ years with a Master's degree (ideally in a technical or business discipline)
  • Experience managing enterprise B2B products through large-scale migrations, architectural transitions, or feature deprecations
  • Experience with distributed systems, complex platform integrations, and 3rd-party API management
  • Experience with user experience, interaction design fundamentals, and user-centricity

Preferred
  • Experience in the identity and data verification business, or managing products within highly regulated industries like Finance, Healthcare, or the Public Sector
  • Fluency with top-tier written and verbal communication skills to translate technical logic to non-technical stakeholders (e.g., Sales and Legal)
  • A proactive, pragmatic learner who is brave enough to probe technical details outside of their comfort zone to make data-driven decisions


Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Illinois, Colorado, Massachusetts and Minnesota: $140,100.00 - $197,925.00 base salary

This role is also eligible for the following:
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).


Global benefits provide options for the following:
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

About DocuSign

DocuSign is a software company that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. The company was founded in 2003 and is headquartered in San Francisco, California. DocuSign's cloud-based platform allows users to sign, send, and manage documents anytime, anywhere, and from any device. The company's customers include individuals, small businesses, and large enterprises across a variety of industries, including real estate, financial services, healthcare, and government. DocuSign has been recognized as one of the fastest-growing companies in the United States and has received numerous awards for its innovative technology and business practices.
Learn more about DocuSign
Size
7,461 employees
Market Cap
$10.6 billion
Industry
Net Income
-$243.2 million
Founded
2003
5 Year Trend
+40.8%
Revenue
$1.4 billion
NASDAQ

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