Socure Inc.

Senior Product Manager - Document Verification

Socure Inc.$120K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in product management, focused on ML-driven products, particularly in fraud prevention or identity verification
  • Strong understanding of APIs, SQL queries, databases, and product architecture
  • Familiarity with machine learning models, including evaluation metrics and tradeoffs
  • Exposure to computer vision techniques, such as OCR or image processing, is preferred
  • Knowledgeable about fraud detection techniques and identity verification workflows
  • Strong analytical skills with a focus on data insights and query writing
  • Exceptional product judgment that balances technical complexity with customer needs.

Responsibilities

  • Own the roadmap and execution for DocV's forensic engine, targeting document fraud and deepfakes
  • Scale DocV adoption globally, focusing on diverse sectors like public services and emerging markets
  • Collaborate with Data Science to enhance model performance against fraud vectors
  • Design decisioning frameworks that convert model outputs into actionable customer outcomes
  • Build logic that accommodates various customer risk profiles and improves user experience
  • Gather deep customer insights on fraud trends and operational needs for product enhancement
  • Partner cross-functionally with Engineering and Sales to ensure product efficacy and alignment.

Benefits

  • Professional growth opportunities within a high-impact team
  • Engaging work environment focused on innovation
  • Collaborative culture with cross-functional teams
  • Potential for global impact and exposure in diverse markets
  • Access to advanced technologies and resources for developing solutions.
Full Job Description
About the Role

We are looking for a Senior Product Manager to own critical components of Socure's Document Verification (DocV) platform, with a focus on the forensic engine, decisioning logic, and computer vision models.

This role sits at the intersection of machine learning, fraud detection, and product decisioning, and is responsible for driving the systems that translate signals into outcomes. You will work closely with Data Science and Engineering to improve detection of fraud vectors such as injection attacks, deepfakes, and document manipulation, while also shaping how those signals are operationalized into scalable and configurable decisioning frameworks.

This is a highly technical and impact-driven role requiring strong product judgment, deep curiosity about fraud patterns, and the ability to translate complex model behavior into clear product logic and customer-facing outcomes.

What You'll Do

Forensic Engine & Detection Strategy
  • Own the roadmap and execution for DocV's forensic engine, including detection of document fraud, injection attacks, and AI-generated content.
  • Support efforts to scale DocV adoption globally, including in the public sector, financial services, and emerging markets.
  • Partner with Data Science to define, evaluate, and improve model performance across key fraud vectors.
  • Identify gaps in detection coverage and drive new signal development across image, video, and device layers.

Decisioning & Risk Logic
  • Design and evolve decisioning frameworks that translate model outputs into actionable outcomes.
  • Build scalable, configurable logic that supports diverse customer risk profiles and use cases.
  • Balance fraud detection performance with user experience and conversion impact.

Customer-Centric Product Development
  • Work closely with high-value customers to understand fraud patterns, edge cases, and operational needs.
  • Translate customer feedback into product improvements and prioritization decisions.
  • Support complex customer implementations and act as a subject matter expert in DocV decisioning.

Cross-Functional Leadership
  • Collaborate with Engineering and Data Science to translate product requirements into technical execution.
  • Partner with the Fraud Investigation team, Customer Success, and Sales to align on product behavior and outcomes.
  • Drive alignment on tradeoffs between detection accuracy, false positives, and business impact.

Data & Performance Analysis
  • Use SQL and analytics tools to evaluate model performance, decisioning outcomes, and conversion impact.
  • Define and track key metrics related to fraud detection, model precision/recall, and user experience.
  • Conduct deep dives into fraud patterns and emerging attack vectors.

Go-To-Market & Enablement
  • Support product launches and enhancements with clear positioning and documentation.
  • Enable internal teams and customers to understand and effectively use decisioning capabilities.


What You Bring
  • Experience: 3-5 years in product management, preferably in identity verification, fraud prevention, or other ML-driven products.
  • Technical Expertise: Strong understanding of APIs, SQL queries, databases, and product architecture.
  • Machine Learning Familiarity: Experience working closely with ML models, including understanding model outputs, evaluation metrics, and tradeoffs.
  • Computer Vision (Preferred): Exposure to image processing, OCR, or document verification systems is a strong plus.
  • Fraud & Identity Domain Knowledge: Familiarity with fraud detection techniques, identity verification flows, or risk-based decisioning systems.
  • Analytical Skills: Comfortable working with data, writing queries, and deriving insights to inform product decisions.
  • Product Judgment: Ability to balance technical complexity, customer needs, and business impact in decision-making.
  • Customer Focus: Experience working directly with customers, especially in complex or high-stakes environments.
  • Communication: Strong ability to explain complex technical concepts clearly to both technical and non-technical audiences.
  • Collaboration: Proven ability to work cross-functionally with Engineering, Data Science, and go-to-market teams.


Note: We cannot provide Sponsorship at this time.

You must be located in one of our talent hubs: SF, NY, Seattle, Miami, or DC.

About Socure Inc.

Socure is a New York-based technology company that provides digital identity verification services. The company's products use artificial intelligence and machine learning to verify the identities of individuals in real-time. Socure's customers include financial institutions, online marketplaces, and other businesses that need to verify the identities of their users. The company was founded in 2012 by Sunil Madhu and Johnny Ayers and has raised over $70 million in funding to date.
Learn more about Socure Inc.
Size
250 employees
Industry
Founded
2012

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