Datavant

Senior Product Manager, Back Office (Lead to Contract)

Datavant$170K — $200K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years in product management or business systems role
  • Hands-on Salesforce implementation experience
  • Strong understanding of business processes related to Sales, RevOps, and Legal
  • Ability to navigate conflicting stakeholder priorities
  • Proficient in systems thinking and process impact analysis
  • Experience in driving change management within business systems
  • Strong communication and writing skills

Responsibilities

  • Map and understand the Lead-to-Contract process including manual handoffs and data quality gaps
  • Define target-state workflows and data models in Salesforce
  • Own and prioritize the Lead-to-Contract backlog based on business impact
  • Partner with Master Data Management to align entity definitions
  • Ensure integration between contract lifecycle and CRM systems
  • Ship clear requirements and establish success metrics for projects
  • Drive user adoption through training and feedback loops

Benefits

  • Flexible hybrid work environment
  • Access to high-growth healthcare technology
  • Opportunities for professional development
  • Supportive team culture and collaboration
  • Participation in meaningful operational changes within the company
Full Job Description
What We're Looking For
About the Team

The Platform Product team at Datavant is responsible for partnering with the Core Technology teams to build the technical foundations that accelerate our business. We obsess about creating leverage for our business operations and product development process; and achieve this by having a unique combination of: technical expertise, domain experience, and product-oriented thinking.
About the Role

We're hiring a Product Manager to own the Lead-to-Contract experience end-to-end - from lead capture and qualification through opportunity management, quoting, contract negotiation, and execution. Salesforce is the core system. You'll partner closely with Enterprise Engineering, MDM, RevOps, Finance, Legal, and Sales to understand where the process breaks today, define the target-state workflows, and ship solutions that actually change how people work. This is a hybrid strategy-and-delivery role: you'll do real discovery to understand the problem space, own the backlog and prioritization, and drive adoption of what gets built.

What You Will Do
  • Understand the real Lead-to-Contract process: map how Sales, Deal Desk, RevOps, and Legal actually work today - including the workarounds, manual handoffs, and data quality gaps nobody talks about. Identify the highest-friction points and quantify their cost.
  • Define target-state workflows and data model for your domain in Salesforce: Decide how leads, opportunities, quotes, and contracts should flow, what automation should exist, and where human judgment is needed.
  • Shape upstream decisions that affect downstream domains: Lead-to-Contract decisions - such as Product Catalog structure, account hierarchies, and contract data - flow directly into Order-to-Cash and other back-office areas. You'll own these foundational choices and coordinate with peer Product Managers to ensure they work across the full lifecycle.
  • Own the Lead-to-Contract backlog: prioritize by business impact - cycle time, quote accuracy, manual intervention rates, compliance risk - not stakeholder volume. Make tradeoff decisions and communicate them clearly.
  • Partner with MDM to represent Lead-to-Contract needs when enterprise-wide entity definitions (Account, Contact, Product) are being established. MDM owns the canonical model; you own how those entities behave within your domain's workflows.
  • Bridge contract lifecycle and CRM: ensure CLM templates, clause libraries, approvals, and contract metadata map cleanly into Salesforce and support downstream quoting, amendments, renewals, and obligations tracking.
  • Ship with clear requirements and success metrics: write PRDs and acceptance criteria, partner with Enterprise Engineering on delivery, coordinate cutovers, and measure adoption, data completeness, cycle times, and exception rates.
  • Drive adoption: phased rollouts, training, feedback loops, and iteration. Define auditability requirements (access controls, approval chains, logging) for your domain; Enterprise Engineering and IT implement.
  • Own domain governance: intake and prioritization for Lead-to-Contract change requests, release coordination with Enterprise Engineering, and documentation of workflows and integration touchpoints.
  • Enable and communicate: run release notes, process change announcements, and roadmap updates to Sales, RevOps, Legal, and Finance; surface risks early and remove blockers.

What You Need to Succeed
  • 3-6 years in product management, program management, or business systems at a company with meaningful operational complexity, multiple business lines, post-M&A integration, or rapid scaling. We're looking for someone who has hands-on Salesforce implementation experience (whether as a solution architect, consultant, or business systems lead) and has grown into product thinking, understanding not just how to configure the platform, but how to decide what should be built and why.
  • You know the platform and the business process. You've implemented Salesforce solutions and you've worked closely enough with Sales, Deal Desk, RevOps, or Legal to understand the business problems behind the requirements. You can assess what's native vs. custom, what's a lightweight configuration vs. a heavy lift, and where the platform's constraints should reshape the process without needing
  • Stakeholder navigator: Sales wants speed, Legal wants control, Finance wants auditability, RevOps wants data consistency. You've been in rooms where those priorities conflict and you've helped the group reach a decision.
  • Systems thinker: you can trace how a change to the quoting workflow affects downstream contracting, the handoff to Order-to-Cash, and financial reporting. You look for second-order effects and work with MDM to ensure your domain decisions align with enterprise-wide data standards.
  • Change management mindset: you've driven adoption of business systems changes - not just shipped a configuration, but actually gotten people to change how they work. You understand that CRM transformation is a change management problem first and a technical problem second.
  • Discovery-oriented: there's a difference between asking stakeholders what they want and understanding what they actually need. You dig beneath the surface - shadowing users, mapping real workflows, questioning assumptions.
  • Clear communicator & writer: your PRDs, process diagrams, and release notes reduce ambiguity and drive alignment.
  • Organized operator: you run tight backlogs and timelines; stakeholders trust you to land the release.


At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:

$170,000-$200,000 USD

About Datavant

Datavant is a healthcare technology company that specializes in connecting and standardizing healthcare data from various sources. The company's products are used to improve patient care, accelerate drug development, and enhance clinical research. Datavant's platform, called the Datavant Platform, uses artificial intelligence and machine learning to identify and link patient data across different sources while maintaining patient privacy. The company was founded in 2017 by Travis May and is headquartered in San Francisco, California.
Learn more about Datavant
Size
100 employees
Industry
Founded
2017

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