Zip Co

Senior Product Designer, Procure to Pay

Zip Co β€’ $160K β€” $220K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in B2B or workflow product design; payment/fintech experience preferred
  • Led design of at least one full product or significant feature from start to finish
  • Ability to conduct user research and translate insights into design improvements
  • Collaborated closely with engineers on UX and visual design iterations
  • Defends design choices while remaining open to evidence-based changes
  • Interest in AI-driven workflow design
  • Proficiency in Figma and other prototyping tools
  • Knowledge of web application technical constraints

Responsibilities

  • Own and enhance the end-to-end PO management experience
  • Collaborate with PMs and engineers to develop new features
  • Design the comprehensive virtual card lifecycle
  • Create AI-assisted automation experiences for streamlined workflows
  • Conduct user research through direct customer engagement
  • Participate in design reviews with the design team

Benefits

  • Start-up equity
  • 100% health, vision & dental coverage options
  • Catered meals throughout the day
  • Flexible PTO
  • ClassPass membership
  • Monthly commuter benefit
  • Team building events & happy hours
  • Home office stipend
  • Phone/internet reimbursement
  • Hybrid work model with additional remote days
  • Paid parental leave
  • Fertility benefits
  • Employee Assistance Program
  • Unlimited AI token usage
Full Job Description
Your Role

We're looking for a Product Designer to own product design for our PO Management & Virtual Cards team. This team sits at the center of Zip's Procure-to-Pay platform. Purchase orders keep enterprise spend committed and accurate, and virtual cards that turn those commitments into payments. You'll join an established team with a dedicated PM, a strong engineering group, and direct lines to the customers you're designing for. You'll design this surface's first AI agents: purchase orders that maintain themselves, card transactions that code and reconcile themselves. Please note, we are looking for someone who will be able to come into our San Francisco downtown office on a hybrid basis (3 days/week).

You Will
  • Own the end-to-end experience for PO management: creation, change orders, alerts, and the dashboards enterprises run their spend on.
  • Partner closely with your PM and engineers to brainstorm, define, and implement new features and offerings, from PO workflows to the team's first agents.
  • Design the full virtual card lifecycle: issuing, spending, coding, reconciliation, and the hard states (declines, disputes, failed payments) where user trust is won or lost.
  • Shape the team's first agent experiences, to streamline and expedite mundane workflows. Your work will be grounded in structured procurement data, and you'll create automation experiences that users can verify and trust.
  • Run your own research: get in front of customers through our SE, CS, and Sales partners, and test your work with the AP teams and requesters who live in these flows.
  • Participate in regular design reviews with the broader design team.


Qualifications
  • 3-5 years of experience designing complex B2B or workflow products; procurement, payments, or fintech experience is a plus.
  • Experience shipping at least one full product or significant feature end to end as the lead designer.
  • Experience running your own research: finding the right customers, asking the right questions, and turning what you hear into design decisions.
  • Experience iterating closely with engineers on both UX and visual design to get the details just right.
  • A point of view: you can defend design decisions with PMs and engineers, and change your mind when the evidence says you should.
  • Curiosity about designing AI-assisted workflows; you don't need to have shipped an agent, but you should want to.
  • Fluency in Figma and prototyping tools.
  • Understanding of the technical constraints of building web applications.


Nice to haves
  • You build with AI tools in your own workflow, prototyping with Claude, Figma Make, Cursor, or whatever gets your ideas into something clickable fastest.
  • Consumer-grade mobile experience: cardholders live on their phones, and receipts, approvals, and card use increasingly happen there.


The salary range for this role is $160,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we're committed to providing our employees with everything they need to do their best work.
  • Start-up equity
  • 🦷 100% health, vision & dental coverage options
  • Catered breakfast, lunch, & dinner
  • Flexible PTO
  • πŸ‹ ClassPass membership
  • 🚍 Monthly commuter benefit
  • 🚠 Team building events & happy hours
  • Home office stipend
  • πŸ›œ Phone/internet reimbursement
  • Hybrid model + 5 flexible remote days per quarter
  • Paid parental leave
  • Fertility benefits
  • πŸ§’πŸ§’ Employee Assistance Program (EAP)
  • Unlimited AI token usage


About Zip Co

Zip Co Limited previously known as ZipMoney Limited is an Australian public limited financial technology company. The company was founded in 2013 and is headquartered in Sydney. In September 2020, Zip acquired the US-based β€˜Buy Now, Pay Later’ company Quadpay to grow its American footprint. The company now has operations in Australia, Canada, Czech Republic, India, Mexico, New Zealand, the Philippines, Poland, Saudi Arabia, Singapore, South Africa, UAE, the United Kingdom and the USA. It currently has around 81,000 retail partners and over 9,900,000 customers. As of March 2021, Zip Co's market cap was $5.83 billion.
Learn more about Zip Co

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