Senior Product DesignerLocation: Toronto
Work model: Hybrid (2 days/week in office)
Reports to: Head of Product
Why you'll love this- Trailblazing: We're building a product that hasn't existed before. Real, production-grade AI agents you can actually see think and work in real time. It's ambiguous, occasionally scary, and incredibly rewarding.
- Collaboration: We work shoulder-to-shoulder with PMs and engineers who care deeply about craft. No design-by-handoff. Real problem solving, together.
- We have fun: We take the work seriously, not ourselves. If belly laughs in standup matter to you, you'll fit right in.
- Impact: Your work helps hundreds of thousands of patients get care insanely faster. This isn't abstract UX. It's real-world impact at scale.
- Ownership: You'll own projects end-to-end and shape the design system and product direction, not just push pixels.
- No decks: We never touch slides to show our work internally.
About Magical the company- Magical is an AI agentic automation platform bringing production-grade AI to healthcare, one of the most complex and operationally broken industries in the world.
- We build AI agents that automate repetitive, high-stakes workflows. Unlike most AI products, our systems actually run in production, at scale, with real customers relying on them every day.
- We're backed by Greylock, Coatue, and Lightspeed, with $41M raised. Our founder is a second-time founder who previously sold his company to LinkedIn.
About the RoleThis role is for a designer who is
fully self-sufficient. You'll be one of 3 designers on the team and will be expected to
run projects end-to-end with minimal direction, from problem framing through execution and delivery.
If you're looking for heavy coaching, tight briefs, or constant design reviews, this role is probably not a fit. If you enjoy owning complex problems, shaping direction, and shipping high-quality work independently, it likely is.
What You'll Do- Own design projects end-to-end: discovery, problem framing, solution design, and delivery
- Translate ambiguous product and business goals into clear, user-centered solutions
- Lead or run lightweight user research to inform decisions when needed
- Partner closely with product and engineering to ship thoughtful, scalable solutions
- Design high-craft interfaces for complex, technical, enterprise workflows
- Contribute to and evolve our design system
- Balance multiple workstreams and move projects forward without constant oversight
- Use prototyping to explore ideas, align stakeholders, and de-risk solutions
- Help shape the longer-term product direction, not just execute what's handed to you
What You Bring- 6+ years of experience as a product designer
- A portfolio demonstrating end-to-end ownership of real, shipped products
- Experience designing enterprise or complex B2B products
- Strong product thinking and comfort operating in high ambiguity
- Ability to understand technical concepts and collaborate deeply with engineers
- High bar for visual design, interaction design, and craft
- Experience contributing to or maintaining a design system
- Proven ability to work independently and manage competing priorities
Nice to Have- Healthcare or regulated-industry experience
- Early-stage or fast-growing startup experience
- Experience designing developer tools or internal tools
- Strong prototyping skills
- Prior use of AI tools to accelerate or enhance design workflows
Why This Role- High ownership, high trust, and real impact
- Work on genuinely hard problems with real-world consequences
- Small team, low process overhead, high agency
- Competitive compensation, equity, and benefits
- Adventure: epic team offsites (Past trips: Iceland, Lisbon, Dominican Republic, Mexico)
- Rest: Unlimited PTO, because burnout is not in our vocabulary.
- Wellness: annual wellness credit to keep you healthy and happy.
- Productivity stipend: to supercharge your work setup.
