Senior Product Designer

Gaia

$140K — $160K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product design experience, particularly in a lead role.
  • A portfolio demonstrating thought process and impact post-launch.
  • Ability to work independently while knowing when to gather more information.
  • Proficient in interaction and interface design, especially with Figma.
  • Experience collaborating closely with engineers in a rapid development setting.
  • Interest in healthcare or fintech, with a focus on their unique demands.
  • Familiarity with AI design tools and openness to new technologies.
  • Bonus: background in complex service tools or products addressing challenging user experiences.

Responsibilities

  • Own the complete design process for your product area, from framing to outcomes.
  • Conduct user research with members and internal teams to inform product decisions.
  • Collaborate daily with engineers, making real-time decisions during development.
  • Design with an emphasis on clarity and trust in a high-stakes environment.
  • Help develop and refine design systems as the team evolves.
  • Leverage data and research to guide product decisions and advocate for user needs.

Benefits

  • Healthcare coverage.
  • Fertility support assistance.
  • 401k with matching contributions.
  • A competitive salary benchmarked to market standards.
  • Material equity grant.
Full Job Description
The Role

As a Senior Product Designer at Gaia, you will take full ownership of one of our core product areas, reporting directly to the Lead Product Designer and working closely with Product, Engineering, and the Member Growth team.

Design at Gaia is a small function, so this is not a role where the problems arrive pre-defined. You will be the designer for your area: framing the problem, talking to members, shaping the solution, and shipping it. Your responsibilities will include:

  • Owning end-to-end design for your product area, from problem definition through to shipped, measured outcomes
  • Running research directly with members, prospects, and the internal teams who support them, and turning what you learn into product decisions
  • Working alongside engineers day to day, making the small judgment calls during build rather than handing off a spec
  • Designing for a domain that is medically complex, financially high-stakes, and emotionally heavy, where clarity and trust matter more than polish
  • Contributing to and helping mature our shared design foundations (patterns, components, standards) as the design function grows
  • Bringing evidence to product decisions, using research, analytics, and your own judgment, and pushing back when the evidence points elsewhere


What We're Looking For
  • 5+ years of product design experience, with meaningful time as the sole or lead designer on a product surface
  • A portfolio that shows how you think, not just what you shipped: the problem you were handed, what you changed about it, and what happened after launch
  • Comfort operating independently, and the judgment to know when to move and when to go find out more
  • Strong craft in interaction and interface design, with fluency in Figma and modern design systems
  • Experience working closely with engineers in a fast-shipping environment
  • Genuine interest in healthcare, fintech, or other regulated, high-stakes domains, and the patience they demand
  • Familiarity with AI design tools like Claude Design and a willingness to pick up new tools and ways of working
  • Bonus: experience with complex service or operations tooling, or with products where the user is going through something difficult


Location: Hybrid, 3 days a week in NYC office

We always prefer passion over a perfect skill match. If you're excited about the mission, we want to hear from you.

Salary & Benefits

Here at Gaia, our employees are the foundation of our success. We believe it's important that you are happy, healthy, and motivated.

As such, on top of a competitive market benchmarked salary, we offer benefits including healthcare, fertility support, 401k match, and other benefits. The salary bracket for this role is 140k - 160k , and comes with a material equity grant.

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