Manulife Financial Corporation

Senior Platform Reliability Engineer

Manulife Financial Corporation$113K — $163K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Azure Cloud and AKS management.
  • Hands-on expertise with CI/CD pipelines and Infrastructure as Code tools like Terraform.
  • Experience in supporting cloud-native platforms in a production setting.
  • Familiarity with Kubernetes, Helm, GitHub Actions, and Azure PaaS services.
  • Knowledge of monitoring tools like New Relic and Azure Monitor.
  • Experience in Agile delivery practices and strong troubleshooting skills.
  • Passion for automation and emerging AI technologies.

Responsibilities

  • Manage and enhance Azure Kubernetes Services (AKS) and CI/CD pipelines.
  • Deploy, support, and optimize various Azure services including PostgreSQL and AI Foundry.
  • Collaborate with development teams for application onboarding and troubleshooting.
  • Build and maintain Infrastructure as Code using tools like Terraform and Helm.
  • Drive platform reliability, automation, and operational excellence.
  • Leverage AI to improve efficiency and reduce costs in platform operations.
  • Participate in a 24/7 on-call rotation for critical service support.

Benefits

  • Comprehensive health, dental, and mental health coverage.
  • Retirement savings plans including a pension and share ownership plan with employer matching.
  • Generous paid time off including vacation, personal, and sick days.
  • Employee and family assistance programs for well-being.
  • Customizable benefits to suit employee needs.
Full Job Description
Senior Platform Reliability Engineer

Join Manulife Global Wealth & Asset Management (GWAM) and help power critical cloud platforms that enable data, analytics, and AI across the organization. We're looking for a Senior Platform Reliability Engineer to lead the reliability, performance, and evolution of our Azure-based platform ecosystem, including Kubernetes, CI/CD pipelines, and modern PaaS services.
What You'll Do
  • Manage and enhance Azure Kubernetes Services (AKS), Azure PaaS resources, and CI/CD pipelines.
  • Deploy, support, and optimize services such as APIM, Redis, Key Vault, PostgreSQL, AI Foundry, and Storage.
  • Partner with development teams to onboard and troubleshoot applications in Azure environments.
  • Build and maintain Infrastructure as Code using Terraform, Helm, Flux, and GitHub Actions.
  • Drive platform reliability, automation, security, and operational excellence.
  • Leverage AI and automation to improve efficiency, reduce costs, and enhance platform operations.
  • Participate in a 24/7 on-call rotation supporting business-critical services.
What We're Looking For
  • Hands-on experience with Azure Cloud, AKS, CI/CD pipelines, and Infrastructure as Code (Terraform).
  • Experience supporting and administering cloud-native platforms in production environments.
  • Knowledge of Kubernetes, Helm, GitHub Actions, and Azure PaaS services.
  • Understanding of platform monitoring and observability tools such as New Relic, Azure Monitor, or ADX.
  • Experience with Agile delivery practices and strong troubleshooting skills.
  • Passion for automation, continuous improvement, and emerging AI technologies.
  • Excellent communication and collaboration skills.
Preferred Technologies

Azure: AKS, APIM, Redis, Key Vault, Data Factory, Functions
CI/CD: GitHub, GitHub Actions, Terraform, Helm, Flux
Monitoring: New Relic, Azure Monitor, ADX
Databases: PostgreSQL, MongoDB, Cosmos DB, Azure SQL, SQL MI
Why Join Us?

You'll have the opportunity to work with cutting-edge cloud and AI technologies, influence the future of a large-scale enterprise platform, and collaborate with talented teams across technology, data, and business domains while driving meaningful business impact.

Ready to build highly reliable, scalable cloud platforms that power the future of Wealth & Asset Management? Apply today.

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The role being advertised is an existing vacancy.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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