Royal Bank of Canada

Senior Manager, Workforce Transition & Optimization

Royal Bank of Canada • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of successful leadership in complex, cross-functional programs
  • Strong understanding of HR operational models
  • Strategic thinking with the ability to navigate ambiguity
  • Proven ability to identify obstacles and solve complex problems
  • Excellent verbal and written communication skills for senior audiences
  • Data-driven mindset to inform decisions and strategies
  • Demonstrated integrity and accountability in performance

Responsibilities

  • Influence matrixed teams and achieve alignment on program goals
  • Integrate diverse initiatives to create cohesive solutions
  • Oversee project execution, including scope, resources, and budgets
  • Build relationships with HR, business units, and external partners
  • Remove roadblocks impacting program delivery and execution
  • Design and implement solutions that deliver measurable outcomes
  • Lead teams through change, articulating the vision for workforce transformation

Benefits

  • Opportunities for professional growth and advancement
  • Access to a global network of experts and resources
  • Comprehensive health and wellness programs
  • Flexible work arrangements to support work-life balance
  • Engagement in innovative and impactful projects
Full Job Description
Job Description

What is the opportunity?

Senior Manager, Workforce Transition and Optimization to lead transformational HR initiatives across our organization. You will manage a portfolio of strategic workforce programs, serve as a trusted advisor to HR leadership and business stakeholders, and drive successful delivery of complex, cross-functional initiatives that reshape our workforce capabilities. You will navigate organizational complexity and ambiguity with confidence, translating strategic priorities into actionable program plans. You are expected to think and act with a global mindset, considering how workforce transformation strengthens RBC's market position.

Key Responsibilities

Strategic Integration & Execution Oversight
  • Influence across matrixed teams without direct authority, building consensus and driving alignment toward common objectives.
  • Connect disparate initiatives and insights to create cohesive, integrated solutions that serve the whole bank.
  • Good awareness of business uniqueness and understand business needs and meeting them where they are, translate what needs to be executed.
  • Oversee multiple concurrent projects, establish clear processes, deadlines, and accountability structures.
  • Manage all aspects of project execution including scope definition, resource allocation, budget oversight, and benefits realization.
  • Ensure adherence to schedules, budgets, and completion of agreed project goals.
  • Set high expectations, hold yourself and others accountable, and don't let complexity dilute the message.


Cross-Functional Relationship Building
  • Build trusting relationships across HR, business units, and external partners that serve as the foundation for program success.
  • Bridge organizational silos, fostering collaboration and breaking down barriers to execution.
  • Drive alignment of goals, execute objectives and manage expectations while enabling transparency to decision-making across diverse stakeholder groups.


Global mindset
  • Work across teams in various RBC geographic locations and bringing the right people together and clearing the path for execution.


Problem-Solving & Blocker Removal
  • Identify obstacles early and proactively remove roadblocks that impede program delivery.
  • Address root causes of issues rather than symptoms, with a track record of solving complex, multifaceted problems.
  • Navigate enterprise processes and organizational dynamics to accelerate progress.


Solution Design & Implementation
  • Connect dots across data, insights, and stakeholder input to identify opportunities that strengthen our market position.
  • Design and implement proactive solutions that drive program outcomes and create measurable value.
  • Take ownership of end-to-end delivery, demonstrating a bias for action and follow-through.
  • Challenge perspectives to surface blind spots and uncover solutions that sharpen our competitive edge.
  • Encourage curiosity and smart experimentation, making space for bold ideas to thrive.


Change Leadership and Communication
  • See the bigger picture and define a clear transformational path for teams and stakeholders.
  • Lead teams through change, building commitment and capability to embrace new ways of working.
  • Communicate the vision and benefits of workforce transformation to drive engagement and adoption.
  • Challenge ourselves to disrupt our business models and how we lead, always pushing for innovation that creates real value.
  • Speak with clarity about what decisions you own, allowing collaboration without defaulting to consensus or slowing execution
  • Deliver compelling presentations, business cases, and status updates to senior leadership forums.
  • Tailor communications to diverse audiences, providing visibility that drives strategic decision-making.
  • Prepare comprehensive project status reports and stakeholder presentations.


What You Need to Succeed

Must-Have Qualifications
  • 5-7 years of proven experience leading large, complex cross-functional program delivery, with demonstrated success driving change, team collaboration, and organizational alignment.
  • Knowledge of HR operating model and execution approaches.
  • Strategic mindset with ability to navigate ambiguity, think systemically, and influence without direct authority.
  • Proven problem-solver with track record of identifying root causes, removing obstacles, mitigating risk and navigating enterprise complexity.
  • Strong verbal and written communication abilities with experience delivering presentations and facilitating inclusive discussions with senior-level audiences.
  • Data-savvy mindset with ability to interpret analytics, identify meaningful patterns, and use insights to drive program outcomes and business decisions.
  • Demonstrated integrity and commitment to doing what's right, even when it's hard; accountability for long-term performance and reputation.
  • Proficiency in group facilitation best practices, including ability to design processes, elicit contributions, stimulate focused discussion, and achieve desired outcomes, need to own and build solutions and implementation.


Nice-to-Have Qualifications
  • Experience managing transformational programs at large financial services organizations across multiple jurisdictions.
  • Project Management Professional (PMP) Certified.
  • Proficiency with data visualization and business intelligence tools (Tableau, Power BI, etc.)
  • Global mindset with demonstrated ability to seek diverse ideas and uncover opportunities across industries and geographies.


Job Skills
Business Oriented, Communication, Decision Making, Leading Project Teams, Long Term Planning, New Program Development, Organizational Change Management, Organizing, Planning, Program Management, Resource Coordination, Results-Oriented, Strategic Objectives, Team Management, Time Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-22

Application Deadline:

2026-08-22
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Royal Bank of Canada.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Royal Bank of Canada

More Finance & Insurance Jobs

Find similar Senior Manager, Workforce Transition & Optimization jobs:

NationwideToronto, ON