Requisition ID: 258639
Salary Range: -
Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.
Title: Senior Manager, Employee Relations - Dallas, TX
Global Banking and Markets Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Purpose: The Senior Manager, Employee Relations plays a critical role in fostering a safe, respectful, accountable and inclusive work environment at Scotiabank. This role independently manages complex, high-risk workplace issues across the US Region. The Senior Manager, ER partners with executives, people managers and employees to resolve workplace issues and mitigate risk.
What You'll Do- Leadership & Culture
• Effectively supports business lines/ functions, HR Business Partners and HR Heads in addressing complex workplace issues.
• Demonstrates the ability to develop flexible and innovative recommendations to both new and existing issues.
• Provide guidance and support on stakeholder discussions and escalated matters to ensure timely resolution and risk mitigation.
• Share accountability for communicating the Bank's vision, values, and business strategy.
• Demonstrate innovation by proactively identifying and implementing efficiencies that enhance Employee Relations processes, outcomes, and service delivery.
• Act as a champion of ScotiaBond, the Bank's Raise a Concern Program and uphold the Bank's Code of Conduct - Case Management & Investigations
• Independently manage Employee Relations cases requiring expertise in employment law, Scotiabank's Code of Conduct, and global HR policies.
• Conduct formal investigations into allegations of serious misconduct (e.g., harassment, discrimination, violence, or other breaches of Scotiabank's Code of Conduct) either independently or in collaboration with other investigative groups.
• Provide early resolution and/or mediation support to people managers and employees.
• Lead employee interviews, analyze facts, prepare investigative reports, and present findings and recommendations to senior leadership. - Advisory & Coaching
• Serve as a subject matter expert, providing timely strategic guidance and coaching to executives, people managers, and HR Business Partners on high-risk ER matters.
• Communicate solutions clearly and concisely, considering client needs, assessing risks, and ensuring fairness and consistency in policy and practice.
• Serve as a trusted advisor to people managers, employees, and HR Business Partners, providing guidance on workplace issues, performance management and conflict resolution while ensuring global consistency and compliance
• Demonstrate ability and flexibility when providing recommendations to respond to and address the evolving requirements of a particular business or circumstance. - Strategic Partnerships & Insights
• Collaborate with HR Business Partners on strategic initiatives such as reorganizations, changes to terms and conditions of employment and restructurings.
• Identify trends and provide insights to senior leadership to inform HR strategy, talent management and risk mitigation.
• Provide training to people managers and employees on employee relations topics as required.
• Demonstrate innovation by proactively identifying efficiencies that enhance Employee Relations processes, outcomes, and service delivery. - Compliance & Risk Management
• Ensure case documentation meets regulatory, legal and internal standards for self and ensure adherence to operational risk, regulatory compliance, AML/ATF, and conduct risk frameworks in all ER/LR activities.
• Monitor adherence to ER processes and protocols, recommending improvements as needed. Maintain accurate and defensible case documentation that meets legal and internal standards.
• Challenge existing practices and propose innovative solutions to systemic issues.
• Lead or participate in projects to drive organizational change within Employee Relations.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
What You'll Bring - Post-secondary degree or diploma in Human Resources, Employment Law or another related field preferred
- 10+ years of experience in Human Resources, Employee Relations or Employment Law
- Advanced knowledge of employment law, HR policies and ER best practices
- Expertise in interviewing, negotiation, mediation, and conflict resolution techniques.
- Exceptional verbal and written communication skills, including report writing and presentations.
- Demonstrated experience in delivering clear, concise, and empathetic communication tailored to diverse audiences.
- Demonstrated experience in providing responsive, customer-focused support to employees and leaders, ensuring timely resolution of inquiries.
- Demonstrated experience in building and maintaining strong, trust-based relationships with employees, leaders, and stakeholders.
Interested? If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you? Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
Location(s): United States : Texas : Dallas
