OverviewManhattan's most important moments happen live: on stages, in boardrooms, and on tradeshow floors around the world. As Sr. Manager, Strategic Events, you are the architect of those moments. You will lead the strategy, planning, and execution of Manhattan's highest-visibility events: flagship customer conferences, major tradeshows, executive experiences, and marquee field programs. This is a role for someone who thinks big, executes flawlessly, and understands that every event is an opportunity to deepen relationships, build pipeline, and reinforce what Manhattan stands for in the market.
A Day in the Life- Own strategy, planning, and end-to-end execution for Manhattan's most critical events, including large-scale customer and user conferences, major industry tradeshows (e.g., NRF, Gartner, MODEX), executive VIP programs, and strategic field events.
- Drive event strategy that aligns with business priorities, defining event objectives, audience strategies, content themes, and success metrics in partnership with Marketing, Sales, and Executive leadership.
- Manage all aspects of event logistics including venue sourcing and contracting, vendor management, budget oversight, AV and production, travel coordination, and on-site execution.
- Partner closely with Product Marketing, Brand, and Communications to ensure event narratives, keynote themes, and customer storytelling are strategically aligned and high-impact.
- Lead pre- and post-event planning across stakeholder alignment, run-of-show development, speaker and content management, and ROI reporting.
- Manage agency partners, production vendors, and freelance support to deliver world-class event experiences on time and on budget.
- Build and maintain strong relationships with key customers, partners, and speakers to drive executive recruitment and participation, partnering closely with the Sr. Event Manager, Demand & Registration, who owns audience strategy and the registration funnel.
- Oversee field and regional event programs, ensuring consistent brand standards and strategic impact across geographies.
- Evaluate event performance against pipeline influence, brand awareness, and engagement metrics, and continuously raise the bar.
- Manage virtual and hybrid event productions, ensuring digital attendee experiences are as compelling as in-person ones.
What You Bring- 8+ years of event management experience, with a strong track record of owning and delivering large-scale, high-stakes events in B2B or enterprise technology environments.
- Demonstrated expertise across a full spectrum of event types: tradeshows, customer conferences, executive/VIP programs, field events, and virtual/hybrid formats.
- Strong strategic thinking skills, able to connect event design to business outcomes and build a compelling case for investment.
- Exceptional project management and organizational skills; able to run multiple complex events simultaneously without dropping the ball.
- Proven vendor and agency management experience, including contract negotiation, creative direction, and budget accountability.
- Strong executive presence and interpersonal skills, comfortable managing up, collaborating cross-functionally, and representing Manhattan externally with key stakeholders.
- Experience working in or alongside supply chain, retail, omnichannel commerce, or enterprise software industries preferred.
- Willingness and ability to travel for key events throughout the year.
Why Join Manhattan?• Competitive Rewards: Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.
• Career Growth: Access Global Path, our structured development program with global opportunities, free LinkedIn Learning, and mentorship.
• Inclusive Culture: Join a diverse team and Employee Connection Groups like Multicultural Network, LGBTQ+ Alliance, Women's Initiative Network, and MA Mamas.
• Flexibility & Balance: Hybrid work options, flexible policies, and onsite fitness centers to help you recharge.
• Community Impact: Monthly volunteer events and opportunities to make a difference locally and globally.
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