Job Benefits- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:The Ski & Ride School Senior Manager oversees and is responsible for the overall guest experience of the Ski andSnowboard School, and Licensed Summer Camp Activities. This is achieved through focusing on quality control of our products, financial management, teamwork, guest relations, employee development, creation and implementation of new programs and services, hiring, training and leading the management team, administrative duties and personaldevelopment and job specific responsibilities defined by the Skier Services Director.
Job Specifications:- Starting Wage: $70,944 - $93,645 +annual bouns
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities:- Direct and monitor quality of overall summer and winter products and staff to ensure exceptional guest experience,alignment with Resort and Company goals, financial success, and development of future summer and winter products/programs.
- Responsible for the financial management of all operations, including assisting on budget development, obtaining financial contribution goals, through internal controls and results from our product development.
- Personnel management including hiring and professional growth of all staff, supervision, operational and strategic planning for the school along with the Director of Skier Services. Direct oversight of Manager and Supervisors.
- Work with Manager and Supervisors to ensure accountability for the quality of products and services for the guests.Provide feedback, growth opportunities, leadership opportunities and appropriate training to develop Ski & Ride School and Summer Camps Leadership Teams. Develop training that impacts Pros' needs and helps them become lifetime snow Pros, and creates positive culture .
- Work with the General Manager and Director to support and achieve quality, financial, and safety targets.
- Communicate with the SRS Training Lead, Manager and Supervisors on an ongoing basis to ensure staff training matches the intended outcomes and program coordination is smooth with all operating groups.
- Help create and implement SRS and Summer Camp safety plans and training plans,and monitor the quality and effectiveness of training .
- Create and implement an operations plan to manage the business to pre-determined margins. The operations plan includes consideration of School revenue opportunities, labor ratios management, expense control, and the quality of
guest experience. - Stay current on guest and employee health and safety regulations, including MSDS standards, universal precautions,child abuse guidelines, temporary background checks, emergency evacuation and lightning procedures, and compliance for all summer program licensing requirements .
- Work closely with 3rd party Stakeholders: State of Colorado Child Care Specialists, and all permit entities, BLM, USFS,NPS, and local municipalities, including building inspections including local Fire Department and local Department of Health .
- Know and model the School teaching system and guest service guidelines and how those systems and guidelines work with PSIA/AASI's Learning Connections Model, and be prepared to lead clinics and teach the public when necessary.
- Actively seek information about industry trends, competitions, and events, and remain involved with professional organizations (ISIA, PSIA/AASI).
- Work with the Product Sales & Services Team to maximize the number of students and ensure the accuracy of ticket sales revenue by actively managing instructor inventory to lessons inventory .
- Meet and greet guests daily and role model exceptional guest service. Resolve guest complaints efficiently and effectively and support 100% guest recovery.
- Monitor and maintain quality and appearance of buildings, sales facilities - both on the mountain and at the base area, organizational yard, signage and program imaging, teaching terrain, and locker rooms, as well as any other duties asassigned.
- Be proactively involved in enterprise-wide best practice efforts by being a contributor to the calls with the focus ondriving results for the greater company.
- Other duties as assigned.
Job Requirements: - High School Diploma or equivalent
- Minimum 5 years ski school management experience
- Has experience of managing a minimum of 50 people
- PSIA/AASI Membership required
- Proficiency with MS Office products
- Strong written, verbal and communication skills
- Fluent in all aspects of English
- Demonstrated conflict resolution skills
- Must be able to work a schedule including weekends, evenings, and holidays
- Standing for long periods of time and handle exposure to inclement weather, bending, lifting, and squatting
The expected pay range is $70,944 - $93,645 +annual bouns. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Requisition ID 516132
Reference Date: 07/22/2026
Job Code Function: Ski & Ride School
