Job DescriptionReporting to the Director, GFCC Training, the
Skills & Training Assessment Manager will lead the development and oversight of skills evaluation frameworks for the financial crimes training programs across the enterprise. This role is responsible for establishing assessment methodologies and ensuring training meet the knowledge and competency requirements related to AML, Sanctions, and Anti-Bribery and Corruption.
The position partners closely with Financial Crimes subject matter experts, the GFCC Training Program team, and Global Regulatory Learning (GRL) stakeholders to ensure training assessments align with internal policies and evolving financial crime risks.
The position requires strong analytical capabilities, attention to detail, and an understanding of financial crimes risk management.
ResponsibilitiesTraining Assessment & Evaluation:Program Support:- Oversee the implementation of training assessments across the Financial Crimes Training programs.
- Partner with Learning & Development teams to ensure training programs effectively address operational and regulatory requirements.
- Support the development and continuous improvement of the GFCC Training Program.
- Collaborate with training designers and SMEs to align assessments with regulatory expectations and business needs.
- Ensure assessment methodologies measure practical application of financial crimes concepts.
Risk & Compliance Alignment:- Ensure assessment standards support regulatory compliance requirements and internal policy expectations.
- Maintain documentation supporting training governance and audit readiness.
- Partner with GFCC stakeholders to address remediation needs identified through assessment results.
Continuous Improvement:- Recommend improvements to training delivery, testing strategies, and learning pathways.
- Support periodic review and updates to training curricula based on emerging financial crimes risks, regulatory changes, and internal findings.
Qualifications- Bachelor's degree or equivalent work experience.
- Significant experience in financial crimes compliance training programs.
- Demonstrated experience leading training programs, skills assessment frameworks, or workforce capability initiatives.
- Strong analytical and data interpretation skills.
- Excellent communication and stakeholder management skills.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
