Stitch Fix, Inc

Senior Manager, Recommendation Algorithms

Stitch Fix, Inc • $185K — $245K *
US-AnywhereRemote in United States
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a quantitative field; Master's or PhD preferred.
  • 5+ years of experience in machine learning solutions related to recommendation systems and e-commerce.
  • 2+ years of experience in a technical lead or people management role.
  • Strong foundation in production machine learning with proficiency in Python.
  • Experience designing A/B tests and interpreting evaluations in relation to business outcomes.
  • Proven ability to build trust and influence cross-functional teams.
  • Familiarity with generative AI and emerging AI/ML technologies.

Responsibilities

  • Lead strategy for personalized client experiences in recommendations and ranking.
  • Shape product roadmaps through collaboration with cross-functional teams.
  • Drive experimentation and measurement using A/B tests and performance metrics.
  • Own the entire algorithm lifecycle from modeling to production deployment.
  • Advance AI and emerging technologies within the team for improved outcomes.

Benefits

  • Fusing human creativity with tech to redefine retail.
  • High standards for technical excellence and measurable impact.
  • Innovative work culture embracing AI and modern tech.
  • Collaborative environment that values diverse perspectives.
  • Client-centric approach prioritizing personalization and trust.
  • Competitive compensation packages and comprehensive benefits.
Full Job Description
About the Role

The Recommendation Algorithms team powers personalized shopping experiences across Stitch Fix, using machine learning and AI to help clients discover items and outfits they'll love. The team turns model outputs, inventory, client context, and business objectives into relevant recommendations, rankings, search results, and personalized assortments across Fix and Freestyle.

As the Senior Manager, Recommendation Algorithms, you will lead a team of Data Scientists and Machine Learning Engineers responsible for the strategy, development, and production performance of these client-facing personalization systems. You'll partner closely with Product, Engineering, Merchandising, Enterprise Analytics, and other Algorithms teams to improve recommendation quality, evolve our technical approach, and deliver measurable client and business impact.
What You'll Do
  • Lead the strategy and execution of client-facing personalization across recommendations, ranking, search, discovery, outfits, and similar-item experiences, balancing relevance, diversity, freshness, inventory availability, client context, and business objectives.
  • Shape the roadmap with Product, Engineering, Design, Merchandising, Analytics, and Algorithms partners, making thoughtful tradeoffs across client experience, stylist needs, inventory objectives, recommendation quality, and system complexity.
  • Drive rigorous experimentation and measurement through offline evaluation and online A/B testing, using metrics such as engagement, selection, keep rate, items sold, revenue, margin, and client satisfaction to guide decisions and improve outcomes.
  • Own the end-to-end algorithm lifecycle, from opportunity sizing and modeling through experimentation, production deployment, monitoring, and operational support, while partnering with Engineering to build scalable, reliable, observable, and explainable recommendation systems.
  • Advance how the team uses AI and emerging technologies, including generative AI and LLM-based evaluation, to improve semantic understanding, recommendation and outfit quality, model evaluation, and team productivity while fostering a culture of technical excellence, ownership, learning, and collaboration.
About You

This is what you'll need to succeed in this role from day one.
  • Bachelor's degree in Computer Science, Statistics, Mathematics, Physics, Operations Research, or another quantitative field; Master's degree or PhD preferred.
  • 5+ years of experience designing and deploying machine learning solutions, ideally within recommendation systems, search, ranking, personalization, e-commerce, or retail, with strong applied knowledge of areas such as candidate generation, scoring, ranking, retrieval, diversification, contextual personalization, search relevance, or multi-objective optimization.
  • 2+ years of experience as a technical lead or people manager, with a demonstrated ability to develop strong technical talent, lead through others, and build a culture of ownership and technical excellence.
  • Strong technical foundation in production machine learning, including the ability to write and review production-grade code, ideally in Python, and experience with cloud infrastructure, distributed data systems, scalable ML architecture, experimentation, offline evaluation, and production monitoring.
  • Experience designing and interpreting A/B tests and evaluation frameworks, with the ability to connect model performance to client and business outcomes and communicate technical concepts, uncertainty, and tradeoffs to both technical and non-technical audiences.
  • Demonstrated ability to build trust and influence roadmaps across Product, Engineering, Analytics, Merchandising, and other cross-functional teams.
  • Working knowledge of generative AI, AI-assisted development tools, and emerging AI/ML approaches, with sound judgment around when these technologies add value alongside traditional machine learning and human expertise.

You'll love working at Stitch Fix because you will...
  • Fuse human creativity and styling expertise to redefine personalized retail.
  • Set a high bar for our craft and drive measurable impact across fashion, tech, and data science.
  • Actively leverage AI and modern tech to evolve how work gets done.
  • Lead with innovation, think boldly, and aren't afraid to challenge conventional retail norms.
  • Win together in a collaborative, low-ego environment where diverse perspectives are celebrated.
  • Be client obsessed by putting our customers at the heart of every decision to deliver unmatched personalization and trust.
  • Support our team with competitive compensation packages, comprehensive benefits, and meaningful career growth.


Compensation and Benefits

This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range

$185,000-$245,000 USD

About Stitch Fix, Inc

Stitch Fix is an online personal styling service that uses data and technology to provide personalized clothing recommendations to its customers. The company was founded in 2011 and is headquartered in San Francisco, California. Stitch Fix's business model is based on a subscription service, where customers pay a monthly fee to receive a box of clothing items selected by a personal stylist. The company has been successful in leveraging data and technology to provide a personalized and convenient shopping experience for its customers. Stitch Fix went public in 2017 and is traded on the NASDAQ stock exchange under the ticker symbol SFIX.
Learn more about Stitch Fix, Inc
Size
11,260 employees
Market Cap
$293.4 million
Industry
Net Income
-$89.8 million
Founded
2011
5 Year Trend
+16.2%
Revenue
$1.8 billion
NASDAQ

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