Job Title
Senior Manager, Partner Optimization
What does a successful Partner Optimization, Senior Manager do at Fiserv?
As a successful Senior Manager of Partner Optimization in the Credit Processing Delivery Organization, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving Partner Optimization’s P&L and client satisfaction with stakeholders across the organization.
What you will do:
Oversee team responsible for programs, projects and systems configurations
Ensure team delivers against client requests and business plans
Enhance and manage business processes and governance aligned to client and Fiserv initiatives.
Support development, usage, and management of key performance indicators (KPIs)
Drive performance against key levers impacting quality and process improvements
Engage in client-facing activities aimed at increasing demand and retention
What you will need to have:
7+ years of experience leading business systems implementations or operations
4+ years of success in effectively driving timely delivery of projects
Proven expertise in data-driven management, metrics and reporting
7+ years of experience in leading and motivating teams of 12 or more associates
Will travel up to 25%
What would be great to have:
Bachelor’s degree in business, marketing, technology or a related field, or an equivalent combination of education, work and/or military experience
Experience working in the payments, fintech or financial services industry
Card processing experience highly desirable
Solid thought leadership and ability to influence others through collaborative efforts
Ability to quickly establish credibility and rapport with a broad set of constituencies
Adaptability and flexibility to excel in a complex, dynamic environment
Desire to improve processes and develop personnel
#LI-AM2
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
