Intuit Inc

Senior Manager, Partner Implementation

Intuit Inc • $128K — $174K *
Frisco, TX 75034In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience in technical implementations or management consulting, with 3+ years in a leadership role.
  • Expert-level understanding of multi-entity accounting and complex data migration logic.
  • Active CPA or Enrolled Agent (EA) credential highly preferred.
  • Proven experience managing service delivery through third-party partners or VAR networks.
  • Strong strategic problem-solving skills to build effective escalation systems.
  • Exceptional executive communication and presence, capable of managing sensitive dynamics with partner firms.
  • Willingness to travel 30%-40% for on-site support during crucial implementations.

Responsibilities

  • Lead a team of highly skilled technical implementors and facilitate their ongoing training.
  • Oversee the partner certification and onboarding framework to maintain high-quality implementations.
  • Act as the senior technical contact for complex implementations and resolve systemic issues.
  • Assign resources strategically based on the technical complexity of VAR accounts.
  • Govern the documentation library and oversee quality standards for technical implementation.
  • Monitor performance metrics and provide data-driven recommendations for improvements.
  • Collaborate closely with Customer Success leadership to ensure smooth transitions from implementation to strategic growth.

Benefits

  • Hybrid work model requiring 3 days in the office.
  • Competitive compensation package with performance-linked rewards.
  • Eligibility for cash bonuses and equity rewards.
  • Comprehensive benefits package as per applicable plans.
Full Job Description
As the Senior Manager, Partner Implementation , you are the architect of our implementation engine. You will lead a specialized team of Partner Implementation Consultants (PICs) who serve as the technical backbone for our Value Added Reseller (VAR) ecosystem. Your mission is to move beyond individual builds to create a scalable, high-velocity onboarding machine. You are responsible for the technical integrity of our partner network, ensuring that every VAR is capable of delivering 'white-glove' IES implementations. By managing escalation architecture and 'complexity matching,' you ensure that the most difficult technical migrations are met with the highest level of expertise.

Responsibilities
  • Team Leadership & Technical Depth: Build and lead a team of elite technical implementors. You are responsible for their continuous technical upskilling, ensuring the team stays ahead of the IES roadmap and complex accounting logic.
  • VAR Program Governance & Certification: Oversee the 'Train the Trainer' framework. You will define the standards for partner certification and 'onboarding independence,' ensuring that as we scale, the quality of VAR-led implementations remains uncompromised.
  • Escalation Architecture: Serve as the senior technical point of contact for high-stakes implementations. You will build the bridge between your team, Product, and Engineering, ensuring that systemic technical friction is identified, documented, and resolved at the source.
  • Resource & Complexity Matching: Strategically assign resources to VAR accounts based on technical complexity and firm scale. You ensure that our internal experts are deployed where they provide the most leverage for partner enablement.
  • Quality Standards & Documentation: Own the 'Source of Truth' for technical implementation. You will govern the documentation library, implementation playbooks, and GL mapping templates that your team uses to drive Time to First Value (TTFV) across the ecosystem.
  • Performance & Velocity Monitoring: Track and report on team-wide metrics, including go-live failure rates, sync accuracy, and the 'repeat escalation rate.' Use data-driven insights to provide Senior Leadership with recommendations on platform or service improvements.
  • Cross-Functional Alignment: Work in tight lockstep with the Customer Success team leadership to ensure a seamless 'hand-off' from the technical build to long-term strategic growth.


Qualifications
  • Experience: 10+ years of experience in technical implementations, management consulting, or professional services, with 3+ years in a people leadership role leading high-touch technical teams.
  • Technical & Accounting Mastery: Expert-level understanding of multi-entity accounting, COA/GL mapping, and complex data migration logic. You must be able to perform 'Technical Case Reviews' to mentor your team through forensic troubleshooting.
  • Credentials: Active CPA or Enrolled Agent (EA) credential highly preferred.
  • Partner Ecosystem Experience: Proven track record of managing technical service delivery through third-party partners or VAR networks.
  • Strategic Problem Solving: Ability to build 'Escalation Architecture'-knowing when to solve a problem with a configuration change versus when to advocate for a product roadmap shift.
  • The 'Polish' Factor: Exceptional presence and executive communication skills. You must be able to navigate sensitive tech-lead dynamics at our largest partner firms.
  • Travel Readiness: Ability to travel 30%-40% of the time to support your team on-site during high-complexity 'Go-Lives' or partner summits.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Atlanta/Plano: $128,500-$174,000

San Diego: $131,000-$177,500

Mountain View: $163,500-$221,500

This is a hybrid role that will require 3 days in office.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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