Zebra Technologies

Senior Manager, Operations

Zebra Technologies$138K — $208K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 10+ years of experience
  • Minimum 2 years as team supervisor/manager
  • Advanced delegation and follow-up skills
  • Experience in Lean and Six Sigma processes

Responsibilities

  • Set and manage budgets for cost centers
  • Establish collaborative expectations across facilities
  • Develop standards for operational practices
  • Define quality and performance standards for products
  • Optimize resources to achieve unit goals
  • Manage performance through subordinate managers
  • Interpret and frame complex information for diverse audiences

Benefits

  • Flexible work options including hybrid arrangements
  • Summer and Focus Fridays for work-life balance
  • Annual well-being day for employee revitalization
  • Comprehensive health and wellness programs
  • Continued learning and development offerings
Full Job Description
What We're Looking For:
Manages a large unit or several smaller units through subordinate managers who oversee units that are functionally similar. Establishes operational objectives and work plans, and delegates assignments to subordinate managers. This role may also be appropriate when the incumbent is required to develop a new unit or operation or to substantially upgrade existing operations. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Manages human, financial, and often physical resources, and develops procedures and processes to attain unit goals. Substantial involvement in developing, modifying and executing company policies that affect immediate operation(s) and which may also have company-wide effect. Operates with a larger degree of autonomy than a manager role. Represents the unit at meetings or on committees.
Essential Duties and Responsibilities
  • Set the budget for the cost centers and hold subordinates accountable to make sure they come in on budget. Provide labor and capital expenditure recommendations to senior management.
  • Work with peers to establish and set the expectations of how the multiple facilities promote a collaborative work environment and foster the process improvement process in the environment.
  • Develops the standards amongst the peer group along with the estimating group. Establishes the work practices and expectations of the organization for the facility.
  • Working with other internal groups, sets the direction and levels of acceptable quality and establish performance standards to ensure the best possible customer experience and performance of our product.
  • Full knowledge of job-related policies and procedures as well as corporate policies and procedures that may impact role functioning. Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship. Optimizes human, financial, and other resources to achieve designated goals.
  • Effectively manages the performance of the unit through subordinate managers.
  • Receives limited supervision exercising judgment within broadly defined policies and practices in selecting methods, techniques and evaluation criteria for obtaining results.
  • Recommends items and amounts for inclusion in the budget. Controls expenses. Resolves conflicts between competing budget and expense priorities in subordinate units.
  • Sets the overall objectives and resource availability and provides limited supervision to subordinate managers.
  • Ensures the health and safety of all the people in the facility.
  • Sets the KPI's for the facility and cascades down to subordinate managers.
  • Errors may cause substantial delays in important development work or may substantially impact the operations of other areas.
  • Acts as prime consultant on large projects that affect the organization's long-term goals and objectives. Often must lead a cooperative effort among members of a project team. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
  • Works on complex and unusual or politically sensitive problems of significant scope that require development and selection of procedures and processes, including those that are novel and where analysis of situations or data requires an evaluation of intangibles.
  • Required to interpret and frame complex or specialized information for presentation to varied audiences. Requires ability to gain cooperation of others. Interacts with key internal and external stakeholders in order to resolve complex problems. Creates formal networks involving coordination among groups.


Job Requirements
  • Preferred Education: Bachelor's degree
  • Preferred Work Experience (years): 10 + years of experience including minimum 2 years as team supervisor / manager

Key Skills and Competencies
  • Advance skills in delegation and follow-up
  • Strong leadership, management skills
  • Strong verbal, interpersonal and written communication skills
  • Experience with Lean and Six Sigma processes


Position Specific Information

Pay Range:
$138,800.00 - $208,200.00 Annual

Incentive Compensation:
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 15% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

About Zebra Technologies

Zebra Technologies is a global leader in enterprise mobile computing, data capture, and printing solutions. The company provides hardware and software solutions that enable businesses to improve productivity, increase efficiency, and enhance customer service. Zebra Technologies serves a wide range of industries, including healthcare, retail, manufacturing, transportation and logistics, and government. The company was founded in 1969 and is headquartered in Lincolnshire, Illinois. Zebra Technologies is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Zebra Technologies
Size
9,800 employees
Market Cap
$12.9 billion
Industry
Net Income
$504 million
Founded
1991
5 Year Trend
+9.5%
Revenue
$4.4 billion
NASDAQ

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