Caterpillar, Inc

Senior Manager, Managed Accounts

Caterpillar, Inc$172K — $258K *
Cary, NC 27513In-Person
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of account management or strategic customer leadership experience
  • Proven track record of delivering measurable business results
  • Relevant industry experience with strong commercial acumen
  • Success in driving sustainable growth and customer retention
  • Expertise in managing complex customer needs
  • Ability to navigate complex business challenges and prioritize effectively

Responsibilities

  • Evaluate market conditions and business opportunities to drive growth
  • Oversee daily sales activities to ensure effective product promotion
  • Direct sales team to achieve revenue and profitability targets
  • Strengthen client relationships to enhance customer experience
  • Guide team performance and resolve customer issues effectively

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Career Development programs
  • Incentive bonus
  • Tuition Reimbursement
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
Full Job Description

Career Area:

Sales

Job Description:

As Senior Manager, Managed Accounts in Caterpillar's Construction Industries Building Construction Product (BCP) division of you will lead a high-performing sales team focused on strengthening strategic customer relationships and delivering profitable growth. This role is responsible for driving account strategy, elevating the customer experience, and ensuring solutions align with business priorities and long-term success. You will play a critical role in guiding team performance, influencing key decisions, and creating value for both customers and the organization.

Role Summary

Leads the day-to-day operations of a sales team supporting key managed accounts, driving business results, strengthening client relationships, and ensuring timely, effective resolution of customer issues.

What You Will Do (Job Duties):

  • Evaluate market conditions, organizational strengths, and business opportunities to inform sales strategy and drive growth.

  • Oversee the daily activities of sales staff, ensuring effective product promotion and a high level of customer service throughout the sales cycle.

  • Direct the sales team to achieve revenue and profitability targets, including guidance on pricing and discount decisions.

What You Will Have (Core Skills):

Customer Focus: Executive-level ability to anticipate customer needs, strengthen strategic relationships, and deliver tailored solutions that drive loyalty, satisfaction, and business growth.

Decision Making and Critical Thinking: Exceptional judgment with the ability to navigate complex business challenges, evaluate competing priorities, and make sound decisions that advance strategic objectives.

Effective Communications: Highly effective communicator with the ability to influence senior stakeholders, tailor messaging to diverse audiences, and build alignment across complex organizations.

Relationship Management: Proven ability to build and sustain trusted partnerships with customers, internal leaders, and cross-functional teams to support long-term business success.

Account Management: Deep account management expertise with a strong track record of growing strategic accounts, addressing complex customer needs, and delivering consistent business value.

Value Selling: Demonstrated success articulating differentiated value, aligning solutions to customer priorities, and advancing growth through consultative selling strategies.

Top Candidates Will Have

  • 10+ years of progressive account management or strategic customer leadership experience.

  • A proven track record of implementing solutions to complex customer challenges and delivering measurable business results.

  • Relevant industry experience with strong commercial and customer-facing acumen.

  • Demonstrated success driving sustainable growth, customer retention, and long-term business performance.

Additional Information:

  • This position is located in Cary, NC or Peoria, IL.

  • Relocation assistance is available for this position.

  • Sponsorship/ISE are NOT available.

  • Travel in this role is up to 70%.


 

Summary Pay Range:

$172,630.00 - $258,950.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

       

* These benefits also apply to part-time employees

 

 

 

 

Relocation is available for this position.

 

 

Visa Sponsorship is not available for this position.

 

 

Posting Dates:

June 9, 2026 - June 23, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey at Caterpillar, Inc.? Explore our career portal for the latest job opportunities.

Stay Connected

Keep up to date with company news, career tips, and industry insights—all from the people who work here. Subscribe to our careers blog and personalize your subscription to receive updates that align with your career interests.

Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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