Senior Manager, Lifecycle Marketing Operations

Glean

$190K — $225K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Marketing Operations, Campaign Operations, or Demand Gen roles in B2B SaaS.
  • Proven experience managing complex, multi-channel campaign builds with expertise in Marketo/SFDC/Hubspot.
  • Strong knowledge of Salesforce campaigns and their connection to reporting and attribution.
  • Excellent communication skills, capable of bridging gaps between marketing, sales, and technical teams.
  • Ability to thrive in a fast-paced environment with changing priorities.

Responsibilities

  • Own end-to-end build, launch, and QA for high-impact campaigns in Marketo and Salesforce.
  • Act as the operational counterpart to Demand Gen and SDR leaders for key campaign launches.
  • Architect and maintain campaign structures across Marketo and Salesforce.
  • Enhance lead lifecycle flows and operational workflows impacting pipeline measurement.
  • Manage the MarTech stack for lead generation and follow-up processes.
  • Contribute to cross-functional initiatives to enhance revenue operations.

Benefits

  • Comprehensive medical, vision, and dental coverage.
  • Generous time-off policy to support work-life balance.
  • Home office improvement stipend for remote work setup.
  • Annual education and wellness stipends for personal growth.
  • Regular company events fostering a vibrant culture.
  • Daily healthy lunches provided in the office.
Full Job Description
About the Role:

Glean is seeking a strategic and process-oriented Senior Manager, Lifecycle Marketing Operations to own end-to-end campaign execution, measurement, and quality for our highest-impact go-to-market programs. You'll sit at the intersection of demand generation, SDRs, and marketing operations, ensuring our most strategic campaigns are built correctly, launched on time, and instrumented for clear, trusted reporting.

You will be the primary operations partner for Tier 0 campaigns: architecting Marketo and Salesforce program structures, maintaining campaign and channel taxonomies, embedding AI- and automation-led workflows, and driving continuous improvements in funnel performance and data hygiene. This role is ideal for a senior Marketo expert who loves both hands-on building and collaborating with program owners to turn big campaign ideas into scalable, measurable systems. This is a high-visibility, senior individual contributor role with meaningful ownership over how Glean runs campaigns today and in the future.

You will:

  • Own end-to-end build, launch, and QA for Tier 0 and other high-impact campaigns (product drops, strategic webinars, flagship events, ABM programs, partner campaigns) in Marketo and Salesforce.
  • Serve as the real-time operational counterpart to Demand Gen and SDR leaders during key launches (e.g., content updates, last-minute list changes, routing or SLA tweaks).
  • Own the campaign architecture across Marketo and Salesforce for your scope: program templates, channel and SFDC campaign types, UTMs, statuses, and success definitions.
  • Maintain and improve lead lifecycle flows, campaign membership rules, and key operational workflows that affect pipeline measurement and SDR follow-up.
  • Own the MarTech stack that supports lead generation and follow-up (e.g., Marketo, Goldcast, LeanData etc).
  • Contribute to cross-functional initiatives that improve the end-to-end revenue engine (e.g., lead prioritization, routing enhancements, new scoring models, attribution updates).


About you:

  • 5+ years in Marketing Operations, Campaign Operations, or Demand Gen operations roles in B2B SaaS.
  • Proven track record owning complex, multi-channel campaign builds and being the go-to Marketo/SFDC/Hubspot expert for demand teams.
  • Strong working knowledge of Salesforce campaigns, opportunities, leads/contacts, and how they connect to reporting and attribution.
  • Strong communication skills; can translate between marketers, SDRs, and ops/engineering partners.
  • Comfortable operating in a fast-moving environment with evolving priorities, and proactively surfacing risks and tradeoffs.


Location:

  • This role is hybrid (4 days a week in our San Francisco or Mountain View office)


Compensation & Benefits:

The standard base salary range for this position is $190,000 - $225,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

#LI-HYBRID

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

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