Senior Manager, Internal Communications

Crusoe

$159K — $193K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of communications experience in a corporate setting
  • Strong writing skills with an ability to convey complex topics simply
  • Proven expertise in change management methodologies
  • Familiarity with internal communications tools like Slack and Google Workspace
  • Strong organizational abilities to manage multiple projects simultaneously
  • A keen eye for detail and aesthetic presentation
  • A passion for leveraging communications to foster workplace culture

Responsibilities

  • Develop and execute a comprehensive communications strategy
  • Create and maintain an organized internal communications architecture
  • Produce engaging content across various platforms in collaboration with executives
  • Manage and update content to ensure information is accessible and relevant
  • Lead communications efforts for major HR initiatives and changes
  • Facilitate change management communications during organizational shifts
  • Design an internal playbook to empower leaders in effective communication
  • Organize a speaker series featuring thought leaders from the company
  • Implement user-friendly feedback mechanisms for employee input
  • Conduct surveys to gauge communications effectiveness and engagement
  • Plan the annual leadership summit for strategic alignment and cultural messaging

Benefits

  • Competitive compensation and equity packages
  • Comprehensive health, dental, and vision insurance
  • Paid time off, holidays, and leave programs
  • Professional development and tuition reimbursement
  • Mental health and wellness support
  • Commuter benefits
  • 401(k) with company match up to 4%
  • Daily meals allowance
  • Global travel insurance
  • Volunteer time off
Full Job Description
About the Role:

Crusoe employees do their best work when they understand where we're headed and why their work matters. This role makes that happen - keeping every employee, in manufacturing, on a construction site, or in an office, aligned, informed, and connected to our purpose and each other.

This role sits at the intersection of culture and comms strategy. When you do your job well, employees don't just understand the Crusoe story - they tell it with pride.

What You'll Be Working On:
  • Comms strategy - brief, relevant, consistent, compelling; keeping pace with how people actually communicate
  • Comms architecture - how our employee portal, knowledge repository, and Slack channels work together (and enabling employees on how to use them)
  • Content creation - internal and social, in partnership with execs across the business
  • Content management - organized, accessible, up-to-date
  • HR comms - clear, helpful messaging for major people initiatives
  • Change management - comms leadership when the org or the work shifts
  • Internal comms playbook - extending the team's reach so all leaders can communicate well
  • Speaker series - internal and external programming featuring Crusoe thought leaders
  • Physical space messaging - making sure our employer brand is expressed in our spaces
  • Employee feedback - easy-to-use mechanisms for hearing from the whole company
  • Surveys and metrics - measuring not just output but outcome; improving engagement scores on comms effectiveness
  • Annual leadership summit planning team - the ultimate opportunity for strategic alignment and communication of our high-performance culture


What You'll Bring to the Team:
  • Clear, brief, differentiated writing - full stop
  • The ability to make complex technical topics engaging and relevant
  • A genuine passion for how communications build culture
  • Expertise in change management
  • An eye for detail - you catch the typo and care about the look and feel
  • Fluency with Slack, Google Workspace, Confluence, and project management tools
  • Comfort using AI in your daily work - and genuine curiosity about where we can go with it
  • Strong organizational skills and the ability to manage competing priorities
  • Influence across the business, confident collaborating at every level


Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location


Compensation Range

Compensation will be paid in the range of up to $159,000 - $193,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

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