Scotiabank

Senior Manager, Fraud & Risk Management, Unsecured Lending

Scotiabank$110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in analytics, statistics, mathematics, computer science, or business management preferred.
  • 7+ years of analytical experience related to fraud, financial crimes, or risk management.
  • Experience with statistical software (e.g., SQL, SAS, Python) and fraud monitoring tools required.
  • Proven ability to manage and mitigate fraud incidents effectively.
  • Strong communication and relationship-building skills with diverse stakeholders.
  • Self-motivated and results-oriented with a collaborative mindset.

Responsibilities

  • Lead development and execution of First Party Fraud risk strategies for Canadian Banking.
  • Analyze fraud losses and identify key drivers to recommend control improvements.
  • Automate fraud loss reporting and monitor against risk appetite.
  • Explore and implement new fraud mitigation opportunities across all lifecycles.
  • Assist in developing fraud models using statistical tools to flag high-risk activities.
  • Liaise with external partners to enhance fraud strategies with new technology.
  • Collaborate with various operational partners to streamline fraud review processes.

Benefits

  • Inclusive and collaborative work environment fostering creativity.
  • Competitive rewards package including performance bonuses and employee ownership programs.
  • Health benefits available from day one.
  • Career development and progression opportunities offered.
Full Job Description
Requisition ID: 268784

Leads and oversees a First Party Fraud Analytics mandates in Retail Unsecured Lending Products Canada, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

  • Accountable for developing, executing, and monitoring First Party Fraud Credit Risk strategies for Canadian Banking across all lifecycles, multiple platforms and products, primarily focusing on Unsecured Retail Products (Credit Cards, Unsecured Line of Credit, Personal Loans and Overdraft), leveraging best in class analytics.
  • Analyze first party fraud losses and key drivers, investigate emerging trends/ alerts, and identify gaps in controls, policies and procedures; provide recommendations to prevent and mitigate the existing and future losses
  • Develop and automate first party fraud loss reporting and MIS, monitor and forecast the reportable losses against established risk appetite, escalate breaches and recommend action plans
  • Identify new First Party Fraud mitigation opportunities across all lifecycles and assist and/or lead the development and implementation of the initiatives working with stakeholders across IT, Fraud Operations and other business partners to ensure projects are executed successfully and on time
  • Assist in the development of First Party Fraud models (e.g. application frauds, credit card transactions) using data sciences and statistical mining tools (Python, SAS, R) to create high risk alerts for actions
  • Liaise with industry experts and partners (including Credit Bureaus, Fraud Consortium, external vendors) to drive opportunities to leverage new data and technology to improve First Party Fraud strategy
  • Collaborate with operational partners (sales unit, mid office, collections and credit loss provisions) to improve First Party Fraud review process and loss allocation.
  • Participate in fraud incident management, investigate suspicious transactions and control breaks, escalate and recommend quick response -- maintaining a log of issues, gaps and resolutions
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
  • The Senior Manager is expected to exercise independent judgement and discretion in delivering on their mandate
  • Oversee and work with other risk and fraud management teams to assist in the development of First Party Fraud mitigation strategies, policies, controls and processes primarily for the Canadian Retail Unsecured Lending portfolios, including: Credit Cards, Line of Credits, Personal Loans, and Overdraft and any others such as Indirect Auto as required.
  • Monitor First Party Fraud Losses and identify drivers and emerging trends using data across enterprise platforms and systems to mitigate and prevent First Party Fraud loss exposure
  • Support the delivery of initiatives as planned (on time/on budget)
  • Achieve fraud loss targets and customer experience targets identified in the annual plan
  • Achieve plan results while mitigating all operational and reputational risk
  • Develop effective working relationships with partners both internally and externally
  • Contribute to the department's employee satisfaction and diversity targets


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • A University degree, preferably in field related to analytics, statistics, mathematics, computer science, or business management related field.
  • 7+ years analytical experience including advanced statistical analysis or extensive background related to Fraud and financial crimes or Risk Management; Should have the ability to draw and communicate key insights from data
  • Have experience and knowledge related to identifying, managing, mitigating and investigating fraud and financial crimes
  • Strong communication and relationship building skills essential with clients, vendors and management
  • Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
  • Experience with statistical software such as SQL, SAS, Python, and others OR strong change management experience
  • Experience with risk platforms, fraud monitoring tools, fraud MIS database management strongly desired
  • Must be curious, self-motivated, energetic and results-oriented and be committed to adding value to the organization


What's in it for you?

  • An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
  • Your career matters! You will have access to career development and progression opportunities.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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