Scotiabank

Senior Manager, Engineering Operations Delivery

Scotiabank • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in managing and delivering complex software projects
  • Strong knowledge of Agile methodologies; CSM/PSM and/or PMP certification preferred
  • Expert in project management practices and tools
  • Hands-on experience in release management
  • Excellent communication skills across technical and executive levels
  • Strong problem-solving and analytical skills
  • Proactive and accountable with strong organizational capabilities

Responsibilities

  • Lead and motivate agile teams to achieve delivery goals
  • Guide teams in estimating project timelines and addressing challenges
  • Identify and manage dependencies and impediments
  • Facilitate agile ceremonies and decision-making processes
  • Manage project tracking, scheduling, and reporting activities
  • Communicate effectively with stakeholders on project statuses and issues
  • Drive improvement and alignment of internal processes and best practices

Benefits

  • Diversity, Equity, Inclusion & Allyship initiatives
  • Accessibility and workplace accommodations
  • Upskilling opportunities including online courses and tuition assistance
  • Competitive rewards program with flexible vacation and benefits starting on day one
  • Dynamic work environment with collaborative spaces
  • Community engagement programs allowing for connection and involvement
Full Job Description
Requisition ID: 263919

We are looking for an accountable and driven Senior Delivery Manager to join Mobile & Web Engineering team - where we develop and modernize the technology that powers the customer products & services via digital distribution channels. CBE Mobile & Web team consists of departments with high performing agile teams working closely together to deliver, support, and maintain the many applications and ecosystems within Canadian Banking Engineering. You will identify, report, escalate and remove release and team impediments. As a Senior Manager for Delivery, you will also manage the budget, schedule, risks, issues, reporting and governance of projects.

Is this role right for you? In this role you will:

  • Possess strong leadership skills to inspire, motivate, and guide team members to achieving their delivery goals.
  • Have a strong business and technical background in the software development life cycle. Your background will help guide the team, solve technical challenges, and make informed decisions.
  • Guide and participate with the team to get to educated estimates leveraging your project delivery and solution design experience.
  • Work with a team to identify roadmap/feature dependencies and impediments.
  • Be accountable for tracking the dependencies and impediments and removing them to enable the team: surface, track, escalate.
  • Facilitate discussion, decision making, and conflict resolution.
  • Build a trusting and safe environment where problems can be raised and resolved.
  • Assist in the identification and mitigation of project risks before they become issues.
  • Identify and act on coaching opportunities at the individual and team level.
  • Conduct regular assessments of the team's Agile Maturity and use the results to guide them to improved performance.
  • Facilitate agile ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer-term planning exercises (Release Planning, Release Train Planning).
  • Be an expert in estimating and planning.
  • Build useful, reliable, and practical plans for software development projects.
  • Coordinate operational readiness activities with associated teams (security, infrastructure, network, etc.)
  • Oversee and coordinate software release activities.
  • Actively participate and help in timely decision making in defining product backlog (working with Product Owner, Business Analyst); alignment to overall product architecture, and technical design (working with Architect and Tech Leads)
  • Effectively communicate with business functions, analysis, development, and quality assurance teams to align technology solutions with business needs.
  • Manage and drive the delivery of external vendor dependencies to ensure project milestones are met.
  • Drive accountability across internal project team members, business functional areas, external project teams, and external vendors.
  • Have a keen attention to detail to enable collaboration with various teams to ensure high quality of systems being developed and deployed.
  • Propose solutions and alternatives to internal and external stakeholders to enable the most effective process and solution to be implemented.


Project Management

  • Tracking projects through each phase of project lifecycle
  • Work with all the dependent teams and prepare execution plan
  • Working with various teams to achieve end-to-end project delivery
  • Ensure milestones are met and project has gone through all approval gates
  • Document project status & assist team in maintaining information repositories
  • Maintain project risk tracker and communicate project risks to management
  • Prepare work back schedules, roadmap and capacity planning at a project level
  • Ensure a balance between team capacity and workload is kept in order to achieve a successful project delivery
  • Support app releases & rollout related activities


Communication & Collaboration: Stakeholder Management

  • Keep all stakeholders up to date on project status and roadblocks
  • Ability to set expectations with all stakeholders, execute and communicate accordingly
  • Identification of risks and issues that require DF leadership attention
  • Ability to articulate and clearly communicate complex problems and Solutions in a simple and logical manner following stakeholder field of expertise
  • Ability to work effectively with engineering Sr Managers when needed to remediate risk around project delivery.
  • Engage stakeholders (e.g. risk, legal, audit) as needed for consultation throughout the course of the project.


Continuous Improvement

  • Providing feedback to help improving processes and tools
  • Working on aligning best practices across delivery team
  • Continuous improvement and learning from other delivery team members
  • Take active role on application audit related activities
  • Be able to adjust, learn and iterate frequently


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 5 years' experience in managing and delivering complex software projects
  • Demonstrates strong knowledge of Agile methodology while delivering IT projects. Ideally has Certified Scrum master certification (CSM / PSM) and/or PMP
  • Expert knowledge and understanding of project management practices, disciplines, tools, and methodologies.
  • Strong problem solving, critical thinking and analytical skills to rapidly assess problem situations.
  • Hands-on experience leading release management activities for successful delivery of product launches
  • Demonstrates creativity and adaptability when identifying solutions.
  • Excellent verbal and written communication skills, with ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision)
  • Excellent interpersonal, negotiation and relationships management skills
  • Excellent organizational skills and the ability to manage multiple complex initiatives
  • Demonstrates proactivity and accountability.


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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