At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. The Billing Platform Team is critical to this mission, building and maintaining the revenue-critical infrastructure that powers our platform’s growth. We are looking for a leader who thrives at building high-performing teams and is passionate about empowering engineers to build systems that balance aggressive product roadmaps with platform stability.
BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.
Who Are You:
- 5-7+ years of experience building distributed systems in high-scale environments. We primarily utilize Ruby/Rails
- 4+ years of engineering management experience, with a track record of hiring, mentoring, and growing senior talent
- Strong advocate for quality, reliability, and operational excellence (e.g., observability, incident response)
- Experience managing SaaS or payment-related platforms is highly desirable
- Ability to think iteratively, breaking complex billing problems into deployable pieces
What You’ll Do:
- Lead, hire, and mentor a high-caliber team of software engineers
- Drive the Billing Platform roadmap, balancing feature delivery with technical debt remediation
- Foster a culture of high trust, strong ownership, and continuous improvement.
- Partner with product management and cross-functional stakeholders to deliver scalable billing, pricing, and integration solutions
- Establish clear team objectives that align with BigCommerce’s strategic business goals
Nice to have:
- Experience with billing/payment platforms (e.g., Zuora) or complex financial systems.
- Familiarity with GCP, RabbitMQ, and caching/data strategies.
- Experience leveraging AI/ML tools to improve engineering efficiency or business outcomes.
- BS/MS in Computer Science or equivalent practical experience.
Work Where You Thrive
For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.
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(Pay Transparency Range: $183,000.00 - $274,000.00)
Compensation Transparency
The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
