Charles Schwab

Senior Manager, Network Engineering - People Leader

Charles Schwab • $120K — $150K *
Austin, TX 78745In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Computer Science, Technology, Engineering, or related discipline or equivalent experience
  • 3-5 years of product ownership experience with team leadership
  • Proven people management skills, including coaching and performance management
  • Strong attention to detail and ability to align teams around shared priorities
  • Excellent communication, customer service mindset, and problem-solving skills
  • Advanced skills in Jira, Confluence, Sharepoint, and Microsoft Office
  • Experience managing engineering applications through their product lifecycle
  • Familiarity with ITIL and functional knowledge of project management tools

Responsibilities

  • Lead and coach a network engineering team by setting objectives and removing roadblocks
  • Own and prioritize Load Balancing and DDI initiatives, ensuring clear requirements
  • Collaborate with team members to enhance workflows focusing on customer experience
  • Maintain a balanced portfolio of operational and strategic tasks for the team
  • Conduct regular standups and backlog grooming across various workstreams
  • Manage vendor partnerships to support critical technical capabilities
  • Establish and scale SOPs and playbooks for Network Services delivery
  • Define and implement operational metrics to drive performance and improvements
  • Use insights to enhance processes and reduce delivery friction
  • Partner with leadership to develop capability and service strategy

Benefits

  • Opportunity for bonuses or incentives based on performance
Full Job Description
We are seeking a Network Engineering Manager (People Leader) to manage and grow a network engineering team and to drive the operating cadence for the Network Services organization. You will set priorities across initiatives, establish clear standards and metrics, and provide executive-ready visibility into progress, risk, and outcomes. This leader will optimize processes and ensure Network Services delivers on agreed service levels through disciplined planning, documentation, and continuous improvement. 

 

What you’ll do

  • Lead and coach a network engineering team; set objectives, clarify ownership, and remove delivery roadblocks
  • Own the intake, prioritization, and documentation of Load Balancing and DDI initiatives; ensure requirements are clear, complete, and actionable
  • Lean on team members to map end-to-end workflows with an eye on customer experience; simplify handoffs and improve delivery predictability
  • Build, prioritize, and maintain the overall book of work for the team; specifically balancing operational work with strategic roadmap delivery
  • Run regularly cadenced standups and backlog grooming across multiple workstreams, drive prioritization decisions and delivery commitments.
  • Own and manage strategic vendor partnerships that ultimately support critical technical capabilities.
  • Establish and scale standard operating procedures (SOPs), playbooks, and a single source of truth for Network Services delivery
  • Define, implement, and drive adoption of operational metrics (e.g., throughput, cycle time, SLA attainment) and reporting
  • Use qualitative and quantitative insights to drive continuous improvement and reduce rework, defects, and delivery friction
  • Partner with Network Services leadership to shape near- and long-term capabilities, capacity plans, and service strategy
  • Lead and deliver additional cross-functional initiatives as business needs evolve
What you have

Required Qualifications

  • Bachelor’s Degree in Computer Science, Technology, Engineering, or related discipline (or equivalent practical experience)
  • 3-5 years’ experience in product ownership and/or related work, including leading teams and driving delivery across stakeholders
  • Demonstrated people leadership (coaching, performance management, and team development), including leading teams that may be distributed
  • Demonstrated attention to detail and the ability to organize, influence, and align teams around shared priorities.
  • Strong executive communication, customer service mindset, time management, and problem determination/resolution skills
  • Advanced proficiency of Jira, Confluence and Sharepoint as well as Microsoft Office products (Word, Excel and PowerPoint)
  • Experience working closely with engineering organization to define applications and tools and manage them through the entire product life cycle
  • Familiarity with Information Technology Infrastructure Library (“ITIL”)
  • Functional knowledge of project management tools;
  • Able to work with little direct supervision
  • Self-motivated, solutions oriented and pro-active.
  • Able to work effectively in a team environment where team members may not be co-located

 

"In addition to the salary range, this role is also eligible for bonus or incentive opportunities."

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

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