Freshworks

Senior Manager, Corporate Strategy

Freshworks$210K — $260K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6 years in management consulting, corporate strategy, or business operations
  • MBA preferred, open to post-MBA and strong undergraduate consulting experience
  • Strong analytical and problem-solving skills
  • Experience with financial modeling and business case development
  • Familiarity with SaaS technology businesses
  • Ability to thrive in a dynamic, fast-paced environment
  • Excellent communication and stakeholder management skills

Responsibilities

  • Support strategic projects with analysis and recommendations
  • Collaborate with leadership to define problems and develop solutions
  • Conduct comprehensive market and financial analysis
  • Create presentation materials for board and investor communications
  • Translate strategic goals into actionable project plans
  • Ensure alignment and momentum across teams and geographies
  • Contribute to operational analyses and strategic planning cycles

Benefits

  • Hybrid work model with in-office presence three days a week
  • Comprehensive medical, dental, vision, and disability insurance
  • Equity opportunities and Employee Stock Purchase Plan (ESPP)
  • Flexible Paid Time Off (PTO) policies
  • Commuter benefits and wellness incentives
  • Adoption and parental leave support
Full Job Description
The Senior Manager, Corporate Strategy is a critical member of Freshworks' global strategy team, supporting high-priority initiatives that shape the company's direction. The role partners closely with Strategy leadership and cross-functional stakeholders across Product, Sales, Finance, and Operations. This is a consulting-style environment within a fast-moving SaaS company, blending strategic thinking with hands-on execution. You'll develop business cases, conduct market and competitive analysis, and support the execution of strategic programs that matter. Key Responsibilities: • Support strategic projects that address key company priorities, providing analysis, insights, and clear recommendations. • Work closely with Strategy leadership and cross-functional stakeholders to frame problems, gather data, and develop fact-based solutions. • Conduct market, competitive, and financial analysis, including building business cases, scenario models, and investment evaluations. • Assist in the creation of board-level, investor-facing, and internal strategy materials that communicate Freshworks' narrative and priorities. • Translate high-level strategic goals into actionable plans, ensuring workstreams are scoped, milestones defined, and progress tracked. • Collaborate with partners across geographies and functions to ensure alignment, clarity, and project momentum. • Contribute to operational deep-dives, opportunity sizing, and strategic planning cycles. • Bring structure, analytical rigor, and strong communication to complex business problems. Qualifications • 4-6 years of experience in management consulting (MBB or equivalent strongly preferred), corporate strategy, or business operations • MBA preferred; we welcome both post-MBA and strong undergraduate consulting track records • Strong analytical and problem-solving skills with the ability to interpret data, develop insights, and influence decisions • Financial modeling and business case development capabilities • Experience working in or supporting SaaS technology businesses preferred • Ability to operate in a dynamic, fast-paced environment and work across multiple projects simultaneously • Excellent communication, slide-building, and stakeholder management skills • Collaborative across teams and geographies; this role does not have direct people management responsibilities Additional Information Please note: This is a hybrid role that will be based in San Mateo, CA, and requires an in-office presence three days per week (Tuesday - Thursday). The annual base salary range for this position is $210,000 - $260,000 USD. This role is also eligible for a target bonus. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

About Freshworks

Freshworks is a cloud-based customer engagement software company that provides businesses with a suite of products to enhance their customer experience. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, and Freshchat. Freshworks was founded in 2010 and is headquartered in San Mateo, California.
Learn more about Freshworks
Size
3,000 employees
Market Cap
$4 billion
Industry
NASDAQ

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