Senior Manager - Client Services

Infosys Limited Digital$135K — $160K *
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field.
  • Over 14 years of experience in sales and client relationship management within the Energy sector.
  • Proven ability to work with C-suite executives and decision-makers.
  • Experience in business development and managing large accounts.
  • Demonstrated success in leading complex proposal cycles and negotiations.
  • Strong leadership, communication, and presentation skills.
  • Experience in managing large IT services and consulting engagements.

Responsibilities

  • Build and strengthen executive relationships with Energy clients to identify growth opportunities.
  • Drive revenue growth through account mining, cross-selling, and strategic initiatives.
  • Partner with delivery leadership to ensure customer satisfaction and successful execution of commitments.
  • Develop and execute account growth plans and long-term business strategies.
  • Serve as a trusted advisor for clients' technology transformations in the Energy sector.
  • Build relationships with senior business leaders and maintain account profitability targets.
  • Manage large-scale transformation pursuits, overseeing multi-million dollar deals.

Benefits

  • Medical, dental, vision, and life insurance coverage.
  • Short-term and long-term disability insurance.
  • Health and dependent care reimbursement accounts.
  • Various insurance options including accident and critical illness.
  • 401(k) plan with contributions based on salary level.
  • Paid holidays and generous Paid Time Off policy.
Full Job Description
Job details

Job Role

Engagement Manager

Work Location

Austin, TX

State / Region / Province

Texas

Country

USA

Skills

Sales|Sales Execution|Domain

Domain

Global Markets

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

151678BR

Infosys is seeking a Senior Engagement Manager for its Energy Vertical. The person will lead strategic client engagements, drive business growth, manage executive relationships, and oversee delivery governance within assigned Energy industry accounts. The Senior Engagement Manager will work closely with delivery leaders, practice teams, and business stakeholders to expand Infosys' footprint, drive transformational programs, and ensure successful business outcomes. Typically, the role manages a portfolio with significant revenue responsibility and growth targets.

Key Responsibilities:
• Client Relationship Management & Growth: Build and strengthen relationships with executive stakeholders across Energy clients, identify growth opportunities, and own the opportunity lifecycle from prospecting through closure.
• Business Development: Drive revenue growth through consulting-led sales, account mining, cross-selling, upselling, and strategic pursuit initiatives.
• Engagement & Delivery Governance: Partner with delivery leadership to ensure successful execution of commitments, customer satisfaction, and achievement of business outcomes.
• Account Strategy & Planning: Develop and execute account growth plans, including stakeholder mapping, pipeline development, pricing strategy, and long-term business expansion.
• Industry Advisory: Serve as a trusted advisor to clients on business and technology transformation initiatives within the Energy sector.
• Executive Stakeholder Management: Build and maintain relationships with C-suite and senior business leaders across client organizations.
• Own revenue growth, bookings, pipeline generation, and profitability targets within assigned Energy accounts.
• Drive large transformation pursuits and manage deal cycles with TCVs ranging from multi-million-dollar opportunities to strategic enterprise programs.

About Infosys Energy Vertical:
Infosys partners with leading Energy organizations globally, enabling their digital transformation and business modernization journeys. We work across the Energy value chain, including Oil & Gas, Utilities, Renewable Energy, Power Generation, Transmission & Distribution, Energy Services, and Emerging Clean Energy ecosystems. Leveraging cloud, AI, analytics, cybersecurity, digital engineering, and enterprise platforms, Infosys helps Energy companies improve operational efficiency, enhance customer experiences, achieve sustainability goals, and accelerate innovation.

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 14+ years of experience with significant sales, client relationship management, account management, or consulting experience.
• Strong experience working with Energy industry clients, including Utilities, Oil & Gas, Renewable Energy, Power Markets, or Energy Services.
• Proven business development and large account growth experience.
• Demonstrated track record of building relationships with C-level executives and key decision-makers.
• Experience leading complex pursuit cycles, proposal creation, contract negotiations, and executive presentations.
• Strong leadership, stakeholder management, communication, and presentation skills.
• Experience managing large-scale IT services, digital transformation, or consulting engagements.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
• MBA or equivalent advanced degree.
• Deep understanding of Energy industry trends, operating models, regulatory considerations, and market dynamics.
• Knowledge of Energy sector digital transformation solutions, including smart grids, asset management, operational technologies, sustainability platforms, renewable integration, and energy trading ecosystems.
• Global Delivery Model experience.
• Experience managing geographically distributed teams and large multi-year transformation programs.
• Strong track record of growing strategic client relationships and expanding account revenue.
• Experience working with Utilities, Oil & Gas majors, Renewable Energy firms, or Energy technology providers.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

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