Savers | Value Village

Senior Manager Benefits

Savers | Value Village$133K — $200K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years leadership in benefits and retirement operations management
  • Proven consulting skills with business leaders and executives
  • Ability to interpret and address complex business needs
  • Strong executive presence and trust-building capabilities
  • Project management expertise with attention to detail
  • 3+ years in a multi-unit company exceeding 5,000 employees
  • Creative problem-solving abilities
  • Proficient in Excel and benefits administration systems

Responsibilities

  • Manage benefit and retirement programs across the US and Canada
  • Recognize and address business issues with tailored solutions
  • Create and monitor benefit indicative file feeds and audits
  • Oversee benefit vendor relationships including actuaries and consultants
  • Manage non-qualified retirement programs
  • Ensure effective communication of benefits compliance
  • Coordinate with payroll, finance, and leadership teams

Benefits

  • Comprehensive healthcare coverage (medical, dental, vision)
  • Specialized health and wellness programs
  • Paid time off including sick days, vacation, and holidays
  • Generous team member discounts
  • Flexible spending accounts for health and day care expenses
  • Employee Assistance Program for work-life balance resources
  • 401k plan with company matching contributions
  • Company-provided life insurance with supplemental options
  • Annual bonus and performance merit increases
  • Disability Insurance and Parental Leave
Full Job Description
Description

Job Title: Senior Manager Benefits

Pay Range: $133,679 - $200,517

What you'll be working on:

Summary:

Management of all benefit and retirement programs and benefit operations across US and Canada. Consulting on proposals and business solutions with internal stakeholders and leadership to address business needs as they are identified. Coordination with internal teams on validation of cost analyses. Responsible for compliance, audits and accuracy within all team operations. Manages a team of benefit professionals.

Essential Job Functions:
  • Management of all benefit and retirement programs for US and Canada.
  • Recognition of business issues and responding/addressing appropriately based on an understanding of the nuances and needs that need to be met, both with individuals and operational issues.
  • Creation, maintenance and monitoring of benefit indicative file feeds and standard audits.
  • Active and effective benefit vendor management, including auditors, actuaries, account managers and consultants.
  • Management of non-qualified retirement program.
  • Effective and compliant benefits communications in the United States and Canada.
  • Effective coordination with payroll, finance, accounting, treasury and business leadership.
  • Recognized as a thought leader and key contributor in all areas of benefits with internal stakeholders.
  • All personal and team execution is accurate, timely, legally and process compliant.


Required Knowledge, Skills, and Abilities:
  • 10+ years in a leadership role in hands-on benefits and retirement operations management.
  • Proven consulting skills working with business leaders and internal stakeholders including executive level.
  • Ability to interpret business needs expressed and formulate how to address.
  • Executive presence, backed up with accuracy and ability to build trust and confidence.
  • Strong project management skills.
  • High attention to detail, accuracy, and strong verbal communication skills.
  • 3+ years experience in a multi-unit company with greater than 5,000 headcount.
  • Creative problem solving skills.
  • Highly skilled in Excel.
  • Deep experience with UKG, Kronos, Fidelity or other major benefits and retirement administration, HRIS and payroll systems.
  • Written and presentation skills are executive level and can address nuances, including diffusion and consulting decisions where needed.
  • 4+ years managing direct reports


Minimum Required Education, Training and Experience:
  • Undergraduate degree required
  • Benefits certification (CEBS or CBP) preferred


Physical Requirements:
  • Ability to express or exchange ideas by means of the spoken word.
  • Ability to receive detailed information through verbal communication, and to make the discriminations in sound.
  • Ability to receive detailed information visually through written communication (both physical and electronic).


FLSA: Exempt

Tools and Equipment Used: Laptop, phone, video conferencing

Travel: Corporate office up to 5 times per year

Work Type/Location: In person preferred in Bellevue WA, otherwise remote

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans
  • Comprehensive coverage (medical/dental/vision) at a reasonable cost
  • Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off
  • Sick Pay
  • Vacation Pay - Approximately 2 weeks
  • 6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts
  • Up to 50% off store merchandise

Flexible spending accounts
  • Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)
  • A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance

Retirement Plan
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance
  • Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits
  • Annual Bonus
  • Performance Merit Increases
  • Disability Insurance
  • Parental Leave


Candidate AI usage policy:

Savers Value Village celebrates the uniqueness of our team members. As we get to know you through the interview process, we want to learn about what makes you one of a kind, including your authentic voice, thoughts, and honest answers to interview questions. For this reason, we ask that you do not use AI to develop responses or aid you in any way during interviews or technical assessments.

Savers is an E-Verify employer

About Savers | Value Village

Savers is a thrift store chain that sells used clothing, accessories, and household items. The company was founded in 1954 in San Francisco, California, and has since expanded to over 300 locations across the United States, Canada, and Australia. Savers is known for its commitment to sustainability and reducing waste by encouraging customers to donate their gently used items. The company also partners with local charities to support community initiatives and reduce landfill waste. In 2018, Savers was acquired by Ares Management, a global alternative investment manager.
Learn more about Savers | Value Village
Size
22,000 employees
Industry
Founded
1954

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