Amazon

Benefits Manager, Benefits Experience & Technology (BXT)

Amazon$135K — $182K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant experience in employee benefits management
  • Experience managing international health benefits
  • Proficient in employee benefit plan design, including complex healthcare and pension schemes
  • Bachelor's degree or equivalent
  • 4+ years of vendor management experience

Responsibilities

  • Design and oversee Canadian benefit programs in line with global strategy and regulations
  • Lead implementation initiatives for new benefit programs and coordinate vendor selection
  • Monitor compliance with laws and company benefit philosophy
  • Support expansion efforts by advising on new benefits and program launches
  • Partner with internal stakeholders and external vendors, managing service delivery standards

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Mental health and wellness support programs
  • Adoption and surrogacy reimbursement coverage
Full Job Description
Join our Americas Benefits team and shape the employee experience for thousands of colleagues across Canada. In this role, you'll partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefit programs that meet diverse employee needs while navigating complex regulatory requirements-making a tangible difference in how our colleagues experience work at Amazon.

As a Benefits Manager, you will lead multi-country benefit programs with a focus on Canada. Requires industry experience managing international benefits, strong organizational and analytical skills, and proven ability to manage multiple critical projects simultaneously. Responsible for developing and improving benefit programs and service delivery in a dynamic environment, identifying opportunities to support our diverse and rapidly growing business. Periodic travel required.

Key job responsibilities
• Design and Manage Benefit Programs - Develop and oversee Canadian benefit plans that align with Amazon's Global Benefits Strategy while meeting statutory requirements and provincial regulatory considerations across all Canadian jurisdictions.
• Lead Implementation Initiatives - Oversee all implementation activities for approved benefit programs, including vendor selection, project planning, resource coordination, and documentation of processes and policies through program stabilization.
• Ensure Governance and Compliance - Monitor benefit programs to ensure alignment with Amazon's benefit philosophy and compliance with federal and provincial legislation, while tracking costs, financial impact, and competitive positioning.
• Support Expansion and Growth - Serve as a subject matter expert for expansion activities within Canada, including establishing new entities, launching new benefits, and implementing global programs across different regions.
• Partner with Stakeholders and Vendors - Act as a trusted advisor to the International Compensation and Benefits team, local HR, payroll, and external vendors, while directly managing vendor performance and recommending standards for service delivery.

A day in the life

As a Benefits Manager, you'll focus on developing and enhancing employee benefit programs that serve our growing Canadian workforce. You'll spend your time collaborating with human resources teams, finance partners, and external benefit providers to ensure our programs remain competitive and compliant with evolving regulations. Your day might include analyzing benefit utilization data to identify gaps, meeting with employee groups to understand their needs, coordinating with legal and compliance teams on regulatory changes, and presenting program recommendations to leadership. You'll also work on special projects like launching new benefit offerings or redesigning existing programs to better serve our diverse employee population. This role requires periodic travel to connect with teams and stakeholders across different locations.

BASIC QUALIFICATIONS

- Experience managing international health benefits

- 8+ years of relevant field experience

- Experience in employee benefit plan design including healthcare, workers compensation and pension schemes along with associated complexities of plan administration, associated payroll processes, country level regulatory requirements and benefits program taxability

- Bachelor's degree or equivalent

- 4+ years of vendor management experience

PREFERRED QUALIFICATIONS

- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)

- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks

- Experience driving improvement programs in the operations, engineering and support fields

- Experience creating and implementing large-scale programs

- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service

- 6+ years of vendor management experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 135,100.00 - 182,700.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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