Job purpose

The Sr. Demand Planning Manager is responsible for driving, owning and implementing systems for Sun Brand supply and distribution. This role takes ownership of delivering accurate sales forecasts and creating the final consensus forecast in collaboration with the commercial team for the Canadian Market. The Demand Planning Manager manages inventory of all finished goods and leads national demand planning for 530+ SKUs.

Duties and responsibilities

• Generate and publish monthly dashboards inventory performance indicators, be able to interpret them, explain them and find ways to correct problematic situations by measuring the evolution of results.
• Month-End Analysis - current inventory and projections for finished goods.
• Responsible to manage third party purchases and supply.
• Collaborate with Sun Supply team and CMO's to ensure a continuous supply of committed inventory.
• Responsible to review backorder report and perform root cause analysis.
• Coordinate with Quality Assurance to identify priorities for release of Finished Goods inventory to avoid market shortages or excess inventory.
• Attend S&OP meetings with commercial team to confirm supply reliability.
• Coordinate shipments, inventory movements, customs processes and samples request for QA/QC & 3PL.
• Responsible for preparing, analyzing and maintaining relevant reports pertaining to the demand planning process and S&OP.
• Analyze forecast statistics to create consensus demand.
• Responsible for Canadian Finished goods short dated analysis and ensure the inventory is in the right buckets.
• Annual verification of Item Master. Ensure APO and ECC Master Data alignment.
• Provide leadership and support on day to day operations of supply chain.
• Increase forecast accuracy at SKU level by refined statistical modeling.
• Coach and manage a team of 3 Demand Planners.
• Institutionalize demand segmentation and exception-based planning logic to reduce forecast bias and improve forecast trust.
• Serve as process owner for S&OP demand alignment, bridging Sales, Marketing, Finance, and Operations with actionable insights and a unified demand view.
• Design and implement SOPs for lifecycle management, warehouse transitions, and new item introductions-enhancing planning agility and data integrity.
• Develop a centralized monitoring dashboard for all Demand Planning KPIs, improving visibility and driving data-driven decisions and elevating executive reporting.
• Partner with the Sales team to form monthly Sales Business Reviews to manage demand changes and integrate market intelligence into supply planning, supporting business continuity and launch readiness.
• Manage Finished Goods inventory targets.
• Manage SLOB inventory and reduce write offs.
• Manage logistics budget by driving demand planning with proper lead times.
• Other duties as assigned.

Additional responsibility (Only applicable to customer facing roles)

Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day

Qualifications

• Minimum University education - Bachelors degree in Business management/ Engineering is required. (Having Master's degree is an asset).
• 7+ years' experience in supply chain in a pharmaceutical or food industry is required.
• Demonstrated leadership to see a longer term view, develop an action plan to get there and effectively influence others to support the effort.
• Expert knowledge of supply chain processes ideally in the Pharma Brand / Generics pharmaceutical industry.
• Experience in interfacing and interacting with diverse business groups.
• Experience in Operations, Materials Management, Production Planning.
• SAP knowledge of software functionality and data extraction.
• Problem Solving Skills:
  • Ability to perform in depth inventory investigations for purposes of reconciliation.
  • Ability to evaluate processes in order to determine root causes of deficiencies.
  • Ability to analyze costs in order to reduce operating costs while maintaining or improving efficiencies.
• Strong communication skills in order to converse intelligently and appropriately with senior management, subordinates and colleagues.
• Proficient at Microsoft Office - Excel, Word, Project, Outlook EDI, Tableau, SAP ECC and APO.

Working conditions

• General conditions include office and warehouse work.
• Clean environment.
• Ability to work in a fast pace environment and ability to prioritize workload.

Physical requirements

• Mix of standing, walking, and desk work.

5 days onsite at Brampton

Direct reports

Two Demand Planners

This posting is for an existing vacancy.

The presently-anticipated base compensation pay range for this position is $97,000 to $118,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and experience. In addition, this position is part of the Annual Performance Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and vision coverage; life insurance; RRSP savings plan; and the employee assistance program. Employees also receive various paid time off benefits, including vacation time and sick time.

The compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility. If hired, the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company, or individual department/team performance, and market factors.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).