Senior Lean Transformation Specialist

Select Physical Therapy • $110K — $135K *
Fairfield, CA 94533In-Person
Healthcare
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, health care administration, Industrial Engineering, or related field; Master's preferred.
  • Lean certification required or to be obtained within one year; Lean Black Belt preferred.
  • 5 years of experience in operational excellence or healthcare consulting; proven lean transformation leadership.
  • Expertise in value stream mapping, Kaizen facilitation, A3 thinking, and daily management systems.
  • Advanced facilitation, coaching, and analytical problem-solving skills; high emotional intelligence.
  • Demonstrated ability to influence cross-functional teams and manage multiple initiatives.

Responsibilities

  • Lead process improvements using value stream mapping and structured redesign methodologies.
  • Collaborate with leaders to align strategic priorities with executable process changes.
  • Champion lean principles to foster a culture of continuous improvement.
  • Facilitate Kaizen events and workshops for process redesign at various levels.
  • Apply A3 problem solving and data analysis to operational challenges.
  • Support strategic initiatives by using structured improvement methodologies.
  • Coach leaders on lean practices and conduct continuous improvement training.

Benefits

  • Opportunity to build a lean management system within a large healthcare organization.
  • Collaboration with senior executives and operational leaders to drive impactful changes.
  • Engagement in a dynamic work environment that fosters professional growth.
  • Chance to institutionalize internal expertise and reduce reliance on external consultants.
  • Possibility of shaping the future of healthcare operations at NorthBay Health.
Full Job Description
At NorthBay Health the Senior Lean Transformation Specialist is a senior-level change agent responsible for advancing NorthBay Health's transformation to a lean management system. This role partners with executive, clinical, and operational leaders to redesign processes, eliminate waste, and build sustainable continuous improvement capabilities. The Specialist leads high-impact improvement initiatives, coaches leaders at all levels, and embeds lean thinking into daily operations to improve quality, access, cost, and workforce engagement.

PRIMARY JOB DUTIES

Process Improvement & Redesign

  • Lead transformation of core business and clinical processes using value stream mapping, waste identification, and structured redesign methodologies.
  • Partner with operational and clinical leaders to translate strategic priorities into executable process improvements.
  • Champion and model lean principles, driving a system-wide cultural shift toward continuous improvement and operational discipline.
  • Build organizational capability and belief in lean as a sustainable operating model through visible leadership and hands-on engagement.
  • Lead and facilitate Kaizen events and rapid improvement workshops across varying levels of complexity, from departmental initiatives to enterprise-wide redesign efforts.
  • Apply A3 problem solving, root cause analysis, and data-driven countermeasure development to address operational challenges.
  • Support strategic initiatives from the Enterprise Annual Plan with structured improvement methodologies.
  • Deliver measurable results within accelerated timelines while building internal capability. Maintain a portfolio of improvement initiatives with defined KPIs, tracking benefit realization and reporting outcomes to leadership.
  • Ensure transparency and accountability through regular progress updates and visual performance management.
  • Contribute to building NorthBay's internal lean infrastructure, including training curricula, coaching models, and standardized methodologies.
  • Reduce reliance on external consultants by institutionalizing internal expertise.

Daily Management System Deployment

  • Support development and rollout of NorthBay's Daily Engagement System, including standard work, visual management, tiered huddles, and leader standard work.
  • Ensure alignment between frontline execution and organizational priorities through disciplined daily management practices.

Executive Coaching & Capability Building

  • Coach senior and executive leaders on lean principles, leadership behaviors, and sustainment of a lean management system.
  • Provide structured training on continuous improvement tools, including A3 thinking, root cause analysis, and standard work.

Stakeholder Engagement & Communication

  • Partner with the Integration Management Office to apply lean principles to integration activities, including workflow harmonization, operational readiness, and Day-One planning for acquired entities.
  • Engage effectively with stakeholders at all levels, from frontline all levels of staff and leadership, adapting communication and facilitation styles as needed.
  • Communicate with clarity, purpose, and emotional intelligence to influence alignment and drive action.
  • Lead change management strategies for improvement initiatives, proactively identifying resistance, building buy-in, and ensuring sustained adoption.
  • Embed changes into standard work and management systems to prevent regression.
  1. Education: Bachelor's degree in business, health care administration, Industrial Engineering or related field. Master's degree preferred.
  2. Licensure/Certification: Lean certification required or within one year of hire. Lean Black Belt certification preferred.
  3. Experience: Five (5) years of experience in operational excellence, performance improvement, or healthcare consulting. Demonstrated success leading lean transformations or large-scale process improvement initiatives in complex organizations, preferably healthcare. Proven experience operating within a lean management system. Lean certification (e.g., Lean Six Sigma Black Belt, Shingo-aligned training) preferred, or ability to obtain within one year of hire. Deep expertise in value stream mapping, Kaizen facilitation, A3 thinking, and daily management systems.
  4. Skills: Advanced facilitation and coaching skills. Strong analytical and problem-solving capabilities with a data-driven mindset. Exceptional communication and interpersonal skills with high emotional intelligence. Demonstrated ability to influence without authority and drive cross-functional alignment. Change management expertise with a track record of sustaining improvements. Ability to manage multiple initiatives simultaneously in a dynamic environment. Must possess excellent leadership, communication and negotiation skills in order to influence results, gain support and tactfully manage complex relationships within and across the organization. Previous experience in healthcare/hospital operations performance and process improvement is strongly preferred.
  5. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
  6. Hours of Work: Variable and exempt status.
  7. Compensation: $53 to $65 per hour based on years of experience doing the duties of the role.


About Select Physical Therapy

Select Physical Therapy Careers

There has never been a better time to explore the diverse job opportunities at Select Physical Therapy, a leader in rehabilitation services. This company stands as a beacon of innovation and professional growth in the healthcare sector.

Work You’ll Do

Join Select Physical Therapy’s esteemed team to assist individuals in overcoming physical challenges and enhancing their overall quality of life. This role offers a unique opportunity to be at the forefront of industry expertise and digital innovation in physical therapy. Lead with a commitment to excellence and a deep understanding of patient care, all while working alongside a team of highly skilled professionals. Select Physical Therapy offers a dynamic environment where leadership and diversity training are integral to the company culture. Engage with a nationwide network of healthcare professionals dedicated to pioneering advancements in physical therapy and rehabilitation.

Introducing the Select Physical Therapy Careers Program

The program is designed to foster the professional development of its team members, helping them master their skills in physical therapy through comprehensive training and real-world experience.

Do Innovative Work

Be part of a team that delivers targeted healthcare solutions with a commitment to excellence and innovation. Select Physical Therapy employs over 20,000 dedicated professionals who are at the intersection of healthcare delivery and technological advancement.

Do Innovative Work

Provide essential care that impacts the lives of patients every day, utilizing the latest in medical technology and treatment strategies to deliver superior patient outcomes.

Be Part of a Great Team

Experience the collaborative, supportive environment where each team member’s contribution is valued. Work with leading healthcare professionals and benefit from a culture that supports your career aspirations and personal growth.

Future-Proof Your Career

Select Physical Therapy offers a path where ambition is only the beginning. With limitless opportunities to advance, team members receive unmatched support in certification, ongoing education, and professional development.

Explore

Discover how Select Physical Therapy is leading the way in innovative patient care: - Implementing cutting-edge treatment techniques to enhance patient recovery. - Utilizing predictive analytics to improve treatment outcomes.

The Select Physical Therapy Leadership and Development Initiative

This initiative combines rigorous training, leadership development, and hands-on experience to prepare team members for success in the rapidly evolving world of physical therapy. Clients and patients alike turn to Select Physical Therapy for expertise in physical rehabilitation and innovative care solutions.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Select Physical Therapy looks for passionate, curious, creative, and solution-driven team players. SEARCH SELECT PHYSICAL THERAPY JOBS

Keep Up to Date

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* Ladders Estimates

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