Responsible for providing leadership, governance, industry expertise and best practices to our clients, client projects and the teams dedicated to serving them. Responsible for staff management and directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.
What You'll Be Doing
- Provide oversight of study management and overall project delivery to ensure timelines, scope, and budget objectives are achieved
- Monitor workload and performance of project management staff, adjusting plans and resources as needed
- Proactively identify and mitigate risks across assigned studies and portfolios
- Lead escalation management to resolve internal and external challenges effectively
- Develop and implement problem-solving strategies to address client issues and ensure timely resolution
- Manage stakeholder communication, including clients, internal teams, and senior leadership
- Support Clinical Project Managers in client engagement, study updates, and risk communication
- Coordinate cross-functional teams to ensure successful execution of global clinical projects
- Lead complex, high-visibility studies across start-up, execution, and closeout phases
- Drive process improvements, operational efficiencies, and therapeutic area initiatives
- Mentor and coach team members, supporting professional development and performance management
- Ensure adherence to SOPs, regulatory requirements, and quality standards
- Contribute to business development activities, including client meetings and presentations when applicable
What We Look For
- Bachelor's degree in life sciences, pharmacy, nursing, or related field; Master's degree preferred
- 5-10 years of clinical trials experience within a CRO or pharmaceutical organization, with strong project management expertise
- Demonstrated leadership experience managing teams, projects, or both in a clinical development environment
- Strong knowledge of drug development processes and regulatory guidelines (e.g., GCP, ICH, FDA)
- Proven ability to manage complex, global clinical studies and multiple priorities simultaneously
- Experience in risk management, escalation handling, and stakeholder communication
- Excellent organizational, communication, and problem-solving skills
- Demonstrated ability to coach, mentor, and develop team members
- Proficiency with Microsoft Office tools
- Detail-oriented with strong time management and prioritization skills
- Ability to travel up to approximately 20%, including internationally
- Based in or able to work in the United States (remote or hybrid)
What We Offer
- Competitive compensation
- Medical, dental, and vision coverage
- Flexible and paid time off
- Remote and hybrid work options
- Tuition reimbursement
