IQVIA

Senior Laboratory Project Services Manager

IQVIA$83K — $173K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Life Sciences or related field
  • 5+ years of clinical or research industry experience
  • 3+ years project management / project setup experience
  • Thorough knowledge of Project Management processes and laboratory operations
  • Experience with eTMF filing and documentation management
  • Strong proficiency in Microsoft Office and centralized laboratory systems
  • Experience leading large, global, complex Phase I-IV clinical trials preferred

Responsibilities

  • Lead study setup activities and provide guidance on protocol and budget review
  • Collaborate with Study Setup teams on quality database setup
  • Manage timelines, deliverables, eTMF documentation, and reporting
  • Build and maintain customer relationships to address study-specific issues
  • Facilitate customer meetings and governance activities with senior teams
  • Represent the company at investigator meetings and audits
  • Provide training to sites, CRAs, and customers while ensuring clear communication

Benefits

  • Comprehensive employee benefits for physical, mental, and emotional well-being
  • Focus on employee development and support throughout various life stages
  • Integrated benefits programs addressing diverse needs
  • Opportunities for mentorship and professional growth within an innovative environment
Full Job Description
We are seeking Senior Laboratory Project Services Manager to join IQVIA Laboratories at Marietta, GA.

Job Summary:

Responsible for operational delivery of complex clinical research studies, serving as a key contact for internal and external business relationships. This role manages study design and launch activities, supports project execution improvements, and helps maintain best practices across Project Services.

What You'll Be Doing:
  • Lead study setup activities, including protocol and budget review, project planning, milestone tracking, and risk, issue, and action log management
  • Partner with Study Setup teams to support quality database setup and oversee preparation of protocol-specific documentation
  • Manage study timelines, deliverables, documentation, eTMF filing, monitoring, reporting, and closeout activities
  • Build and own customer relationships, facilitate communication, and coordinate resolution of study-specific issues
  • Lead customer meetings, presentations, health checks, and governance activities in partnership with senior operational and business development teams
  • Represent the company at investigator meetings, audits, inspections, and other internal or external meetings
  • Provide study training to sites, CRAs, and customers while maintaining regular communication with sites
  • Support process improvement projects, department-level assignments, mentoring, and best-practice development
What We Are Looking For:
  • Bachelor's Degree Life Sciences or related field
  • 5+ years of clinical or research industry experience, including 3 year project management / project set up experience
  • Thorough knowledge of Project Management processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations
  • Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred
  • Experience managing study documentation throughout the project lifecycle, including filing into eTMF
  • Experience in successfully leading large, global and complex Phase I-IV clinical trials preferred
  • Other equivalent combination of education, training, and experience may be accepted in lieu of degree
The Knowledge, Skills and Abilities Needed for This Role:
  • Excellent interpersonal and customer management skills
  • Thorough understanding of medical and clinical research terminology
  • Demonstrated ability to work in a fast-paced environment while possessing strong organizational skills and a demonstrated ability to meet deadlines
  • Strong written and verbal communication skills including good command of English language
  • Ability to establish and maintain effective working relationships with coworkers, managers, and customers
  • Ability to serve as an escalation point and coordinate study or program level issue resolution
  • Ability to mentor, train, and provide feedback on team performance against contract, customer expectations, and project plans
What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit IQVIA benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

The potential base pay range for this role, when annualized, is $83,000.00 - $173,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About IQVIA

Innovex offers superior and creative advice to corporations. In addition, they raised venture capital for our own affiliate companies, in addition to having assisted clients in fund-raising efforts, new venture outreaches, and financing. Their engineers and technical staff offer varied backgrounds in manufacturing, high tech, product design, quality control, safety, biomechanics, and robotics.

IQVIA Careers

Join the vibrant team at IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services to the healthcare industry. IQVIA is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Work You’ll Do

At IQVIA, we offer job opportunities that empower you to leverage your skills and drive healthcare forward. Become part of a team that thrives on innovation and the pursuit of operational excellence, helping to improve patient outcomes across the globe.

Transform Your Career

IQVIA is the place where you can transform the world of healthcare while advancing your career. With a variety of positions available, from research and development to business analytics, IQVIA is at the forefront of the industry. Our leadership is committed to fostering a culture of growth and professional development, making IQVIA a prime environment for both seasoned professionals and those seeking an internship to kickstart their career.

Innovative Work Environment

Join over 50,000 dedicated professionals in a dynamic environment where technology meets healthcare. At IQVIA, innovation isn’t just a buzzword; it's the backbone of how we solve complex challenges. With cutting-edge resources and a collaborative global team, your work at IQVIA directly contributes to advancements in life sciences.

Career Development and Benefits

IQVIA believes in nurturing its team members not just as employees but as individuals seeking to grow their careers. We support this with unmatched benefits, diversity training, and opportunities for leadership development. Our commitment to your career growth is matched by our dedication to providing a supportive and inclusive workplace.

Explore Job Opportunities

Whether you’re looking for a full-time position, part-time work, or a graduate internship, IQVIA offers a range of employment options to match your career ambitions. Our hiring process is designed to be transparent and engaging, helping you to understand where your skills can best be utilized within the company.

Networking and Professional Development

At IQVIA, networking and professional development are part of our DNA. Engage with industry leaders, participate in global conferences, and take advantage of our in-house training programs designed to enhance your skills and advance your career.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at IQVIA and find where you can make an impact.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at IQVIA. Embark on a journey of growth, innovation, and leadership at IQVIA. Shape your future in an environment that values diversity and fosters professional development. Join IQVIA today and transform healthcare through the power of information and technology.
Learn more about IQVIA
Size
82,000 employees
Market Cap
$37.5 billion
Industry
Net Income
$279 million
Founded
2016
5 Year Trend
+15.3%
Revenue
$11.3 billion
NASDAQ

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