Role Overview:This role is for a Senior Java & GCP Integration Support Lead to join a large-scale Distributed Order Management System (DOMS) transformation program. The program involves migrating from JDE OMS to IBM Sterling OMS, establishing a common integration layer for seamless communication between Sterling OMS and various enterprise applications. The lead will be responsible for owning end-to-end integration support operations onsite.
Key Responsibilities:- Own end-to-end support for the Common Integration Layer.
- Serve as the primary onsite technical contact for business and IT stakeholders.
- Monitor, troubleshoot, and resolve production issues within defined SLA commitments.
- Coordinate effectively with offshore development, support, middleware, infrastructure, and OMS teams.
- Support integrations across OMS, ERP, WMS, inventory, transportation, and other enterprise systems.
- Lead incident management, Root Cause Analysis (RCA), problem management, and service restoration activities.
- Participate actively in operational reviews and governance meetings.
Required Skills:- Java/J2EE, Spring Boot, Microservices, REST APIs, Messaging.
- GCP (Google Cloud Platform) services including Cloud Run, GKE, Pub/Sub, Cloud SQL, Cloud Storage, Monitoring & Logging.
- Integration Technologies, SQL, Oracle/PostgreSQL.
- Monitoring and logging tools such as Splunk, ELK.
- ServiceNow, Jira, Git.
- Domain experience in Retail, Ecommerce, Order Management, Supply Chain.
- Strong customer-facing communication, stakeholder management, and leadership abilities.
- Analytical thinking and capability to manage critical incidents effectively.
Qualifications:- 8+ years of overall Java experience.
- 3+ years of GCP experience.
- Proven production support leadership experience.
- Background in retail or Order Management Systems (OMS).
- Experience working within an onsite-offshore delivery model.
Preferred Skills:- Experience with IBM Sterling OMS.
- Knowledge of JDE/ERP integrations.
