Senior Warehouse IT Specialist As a warehouse IT specialist, you will be responsible for helping us design, deploy, implement, and maintain warehouse networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills.
Responsibilities- Provide exceptional Tier 2 IT support for warehouse operations, including network, laptop/desktop/server, warehouse badge/alarm system, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
- Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.
- Perform Weekly, Monthly, Quarterly, and Yearly IT and Warehouse Inspections.
- Inspect, audit, maintain, and repair/replace all IT equipment to ensure it is in good working condition.
- Design, document, deploy, install, maintain, and support IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferencing systems, SAN/NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.
- Manage employee onboarding and offboarding.
- Create and design complex floor plans and elevation diagrams for building, MDF/IDF and IT Infrastructure.
- Create complex project plans for IT Infrastructure and buildouts.
- Create standardized IT Warehouse processes and operational procedures.
- Write SOPs and user manuals and provide IT training to end users.
- Participate in the local implementation of HQ projects as needed.
- Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors
Qualifications- Bachelor's Degree in Computer Science or equivalent
- 8+ years of relevant work experience in IT and networking
- Excellent network skills, such as managing IT server rooms and network switches/firewalls.
- Excellent computer troubleshooting skills (Windows, Mac OS).
- Possesses exceptional analytical, troubleshooting, and problem-solving skills.
- Implement and maintain a security camera system & badge system.
- Nimble and patient with good communication skills.
- Works independently without supervision
- Warehouse-related IT support experience is preferred.
- CCNP or equivalent
Work Schedule: - Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible based upon business needs)
- On-Call: Monday - Friday, 5 PM - 9 AM
Saturday - Sunday, 9 AM - 9 AM
Benefits- Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
- 401k, 4% company match
- Equity and Bonus
- Vacation, sick and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credits
Compensation Range- The US base salary range for this full-time position is $79,000 - $93,000
- This role may be eligible to discretionary bonus, incentives and benefits
- Our salary ranges are determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
