The Senior Project Manager plans, manages and delivers digital and business process improvement projects through all specific phases utilizing project management techniques and methodologies. This position is responsible for developing project goals, identifying resources, applying change management strategies, and driving the team to meet timelines for project completion.
What You'll Do- Provide leadership and direction to project team members throughout the project life cycle, ensuring deliverables are met per cost, schedule, and scope commitments.
- Proactively handle escalations as necessary to ensure project goals are accomplished and are in line with business objectives.
- Manage communication with Subject Matter Experts (SME) and assist in identifying opportunities for business process improvements within project scope.
- Manage the project team with realistic resource plan for requirement, design or configuration, testing, change management, training, and handover to product support.
- Monitor the project schedule, budget, scope, risks, decisions, issues, and changes while maintaining project documentation and team sites.
- Proactively assess risks and issues and determine appropriate mitigation plans, escalating as necessary and then executing and following up.
- Continuously improve project management tools and methodologies and provide expertise and guidance for indirectly managed projects.
- Review new project intake requests and support the Director of Strategic Initiaitves as required, to assess and prioritize the project against the backlog.
- Direct Business Analyst in assigned tasks and foster relationship between Business Analysts and Quality Assurance to reduce requirements ambiguity and inaccurate assumptions during testing.
- Develop or direct others in the development of training plans and materials.
- Partner with project leadership to understand individual business change management needs including key stakeholders; scope and impact of changes; and potential implementation risks and barriers.
- Develop change deliverables, including (but not limited to) change management plan, change impact analysis, stakeholder analysis, communication plan, and sustainability plan.
What You'll Have- Bachelor's degree in in Project Management, Business Administration, Information Systems, or related field.
- 7 years of experience directly managing large scale projects including technical and business process improvement projects.
- Professional Project Management (PMP) certification is preferred.
- Experience with Smartsheet and Fresh Service highly desirable.
What You'll Get - Benefit Package including Medical, Dental and Vision Coverage
- 401K w/ Company Match
- Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
- Vacation/Sick Time and Paid Holidays
- Potential Bonus Opportunities
- Career Development Opportunities
- Employee Discounts
- Weekly Payroll
Work Environment - Work is typically performed in an office setting
- Flexibility to work various schedules and stay late when necessary with little or no notice
- Must be able to read documents, use a computer, communicate verbally and in writing
- Mobility required within an office, warehouse and construction site environments
- Ability to occasionally lift up to 20 pounds
