Royal Bank of Canada

Senior IT Operations Analyst

Royal Bank of Canada$80K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in a similar field
  • Experience in RPA Automation and SRE Development using tools like Ansible and ELK
  • Proficient in DevOps tools such as GitHub and Jenkins
  • Familiarity with Open Shift 4, Windows 11, Linux, RedHat 8/9
  • Experience in platform production build and build automation with Ansible
  • Knowledge of disaster recovery and compliance standards

Responsibilities

  • Set up and configure virtual machines for automated processes
  • Review NAS share accesses and create Active Directory groups for new bots
  • Investigate and diagnose incidents raised by business partners
  • Provide technical support for local applications and databases
  • Install, maintain, and administer network systems
  • Manage hardware and software configurations, including OS builds
  • Coordinate production environment changes with technology operations

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Supportive leadership focused on employee development
  • Opportunity to make a lasting impact in the community
  • Dynamic and high-performing team environment
  • World-class training program in financial services
  • Flexible work/life balance options
Full Job Description
Job Description

WHAT IS THE OPPORTUNITY?

Process Automation (PA) is a fast-paced and exciting program that delivers Robotics Automation and Machine Learning capabilities for P&CB. As a member of the program, you are responsible to perform incident investigations, provision Virtual Machines and manage the ongoing maintenance activity of our bots to ensure automations are performing at the highest levels of efficiency

WHAT WILL YOU DO?
  • Set up and configure virtual machines for automated processes and manage the ongoing bot maintenance activity.
  • Review NAS share accesses and create AD groups for new bots.
  • Investigate incidents raised by Business partners, diagnose issues and provide timely resolutions.
  • Provide support for local applications and databases; diagnosing and repairing computers and network hardware.
  • Install, maintain, administer and update network systems; set up security parameters to ensure that all systems are operating properly.
  • Provide technical support on IT-related activities to network systems security. Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
  • Provide information on the detailed technical design and development of applications using existing and emerging technology platforms. Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
  • Maintain hardware, software, and configurations; manage migrations, OS builds, tool installation, and removal of end-of-life hardware.
  • Coordinate production environment changes with technology operations in order to maintain a stable production environment.


WHAT DO YOU NEED TO SUCCEED?

Must have
  • 3-5 yrs experience in similar field
  • Experience working in RPA Automation space and SRE Development using tools like Ansible, ELK stack and full stack development using React and ASP .NET.
  • DevOps: Helios, GitHub, Jenkins, UCD, Ansible, Artifactory, Nexus, SonarCube
  • Open Shift 4, Metrocluster, WINDOWS 11, LINUX, RedHat8/9
  • Platform Production build - Windows admin, Build Automation (Ansible)
  • Disaster recovery, Compliance and security


Nice to Have:
  • PEGA, Camunda
  • Scripts: Python, Angular JS, JAVA, YAML
  • JAVA/Python development experience


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work


Job Skills
Active Learning, Adaptability, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, IT Standards, Lifelong Learning, Long Term Planning, Operational Delivery

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-16

Application Deadline:

2026-07-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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