Intact Financial Corporation

Senior IT Business Analyst, AI Engineering Team

Intact Financial Corporation$94K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of IT Business Analyst experience, with 2+ years in a Senior or Product Owner role in AI product development or agile environments.
  • Strong background in AI, Data Science, and LLM applications.
  • Expertise in Jira, Confluence, and Microsoft Teams, with a deep understanding of technical design and development.
  • Bachelor's degree in software engineering or related field, or equivalent experience.
  • CBAP, CSPO, or CPOA certification preferred.
  • Exceptional presentation skills and ability to articulate technical details to non-technical audiences.
  • Bilingualism in French and English for candidates in Quebec. Must be eligible to work in Canada.

Responsibilities

  • Own and manage the full documentation lifecycle for AI and LLM products, including high-fidelity requirements and comprehensive case studies.
  • Prioritize and groom the product backlog to align with roadmap commitments and ensure timely releases.
  • Coordinate complex software deployments across various environments alongside DevOps and engineering teams.
  • Facilitate go/no-go checkpoints for releases, ensuring all validation and approvals are in place.
  • Lead post-release activities including production verification, incident triage support, and improvement sessions.
  • Act as a liaison among AI Engineering, DevOps, QA, and Product teams for smooth production rollouts.
  • Drive agile ceremonies to promote efficiency and clarity within the engineering team.

Benefits

  • Annual bonus plan with the potential to earn up to double the target based on performance.
  • Employee Share Purchase Plan with company matching of 50% on net shares.
  • Flexible pension offerings with the opportunity for guaranteed income for life via a defined benefit plan.
Full Job Description
Salary range (but not limited to): 94,200 - 115,200 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role Our AI Engineering Team is looking for a Senior IT Business Analyst to drive the delivery of AI and LLM products. In this pivotal role, you will bridge stakeholders, data scientists, and engineering teams by providing expert requirements management and rigorous release oversight in a fast-paced agile environment. What you'll do here: Requirements & Backlog Management:
  • Advanced Documentation: Own the end-to-end documentation lifecycle, including high-fidelity functional and non-functional requirements, global test strategies, and comprehensive case studies.
  • Backlog Excellence: Masterfully manage and groom the product backlog, ensuring work is prioritized and sequenced to align with roadmap commitments and release timelines.
Release Management:
  • Deployment Orchestration: Coordinate complex software deployments across dev, test, stage, and prod environments in close partnership with DevOps and engineering.
  • Readiness & Quality: Facilitate critical go/no-go checkpoints, ensuring all validation, security gating, and approvals are secured for high-quality, predictable rollouts.
  • Post-Release Governance: Lead production verification, incident triage support, and "lessons learned" sessions to continuously iterate and improve the release lifecycle.
Cross-Functional Communication & Leadership:
  • Stakeholder Influence: Act as a high-level liaison across AI Engineering, DevOps, QA, and Product teams to ensure seamless end-to-end production rollouts.
  • Agile Leadership: Lead agile ceremonies, driving efficiency and clarity within the engineering team.
  • Technical Diplomacy: Collaborate with architects to navigate technical designs and security requirements, providing clear answers for complex gatings.
What you bring to the table:
  • At least 6 years of experience in IT as a Business Analyst, with a minimum of 2 years in a Senior BA or Product Owner role specifically within AI product development or highly mature agile environments.
  • Strong foundational knowledge in AI, Data Science, and LLM applications.
  • A deep understanding of the technical aspects of design and development, with expert-level command of Jira, Confluence, and Microsoft Teams.
  • Bachelor's degree in software engineering, computer science, related field or any combination of equivalent education and experience.
  • CBAP, CSPO, or CPOA certification is an asset.
  • Exceptional presentation and workshop facilitation skills, with the ability to translate complex technical concepts for non-technical stakeholders.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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