Microsoft

Senior Investigator

Microsoft • $97K — $188K *
Redmond, WA 98052In-Person
Legal & Accounting
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field with 4+ years of appropriate experience or a Master's Degree with 3+ years of experience.
  • Proven experience in compliance, cyber investigations, or related fields.
  • Deep knowledge of behavioral sciences and threat assessment.
  • Certifications such as Certified Threat Manager (CTM) or Certified Protection Professional (CPP) preferred.
  • Proficient in Microsoft Office Suite and relevant software tools.

Responsibilities

  • Identify and triage complex, high-risk reported issues for prioritization in investigations.
  • Utilize advanced investigative tools and technology to resolve high-impact cases.
  • Gather, review, and compile relevant documentation and industry data for investigations.
  • Conduct complex interviews to gather information and validate findings for investigations.
  • Manage internal and external resources to drive cases to resolution and document activities.
  • Communicate case progress and recommendations to stakeholders and leadership.
  • Develop and present educational content related to investigations and security.

Benefits

  • Engagement in a culture embodying Microsoft values.
  • Opportunity for professional development and continued education.
  • Participation in emergency response and rapid decision-making activities.
  • Potential for travel as required.
  • Involvement in rotating 24x7 on-call assignments.
Full Job Description
Overview

We are looking to hire a Senior Investigator to join our Global Security Investigations team. In this role the candidate will be responsible for investigating a variety of physical security related matters that potentially impact the Microsoft workforce or facilities worldwide, reducing risk via the identification, intervention, and mitigation of physical threats, and upholding Microsoft's ethical well-being by investigating violations of Microsoft policy.

Responsibilities

Case Development and Preparation
  • Independently, identifies and triages highly complex, higher risk reported issues to determine their priority. Organizes information and defines next steps for investigations of high risk, impact, or exposure. Facilitates discussions on developing tactical investigation strategy and direction. Assesses and communicates immediate and potential risks to leadership and key stakeholders and offers suggestions for overcoming potential obstacles in a timely manner.
  • Independently identifies and interprets broader, complex sources of information and appropriate investigative tools and technologies to resolve investigations of high risk, impact, or exposure. Coordinates and collaborates with relevant internal stakeholders to execute objectives. Distills information from complex data to prepare investigation plans and procedures.
  • Independently identifies, gathers, and reviews underlying documentation, internal and external data, relevant facts, and internal and external industry trends related to investigative matters. Compiles data from different complex sources, tracks and records the findings to assist the investigation. May collaborate with colleagues to source and interpret relevant data.
  • May independently utilize advanced interview skills to schedule and conduct highly complex interviews to gather relevant information, establish facts, and determine root causes. Leverages compiled data from data review and synthesis during interviews to advance investigation. Conducts complex analyses on information gathered during interviews to validate facts, generate insights, and identify gaps or outliers in known information. Simplifies complex topics to assess root-cause analyses and remediation efforts.


Case Management
  • Independently manages and monitors supplier, internal/external partner, stakeholder resources to drive cases to an outcome. May manage programs, trainings, supplier utilization strategies, and resources within budget, resulting in the utilization of resources and cost effectiveness. Drives management of stakeholder expectations.
  • Independently documents complex case activities in accordance with global team standards. Develops complex reports to include relevant investigation information, maintain clear communication on the progress and next steps, and deliver succinct work products to help make informed decisions.
  • Independently informs customers, partners, stakeholders, and direct management about the progress of active cases/issues, recommends next steps and actions, and communicates challenges and areas of improvement. Assists stakeholders in addressing complex risk and improving operation effectiveness and expectations. Represents Microsoft to high-profile internal and external stakeholders on complex investigative cases. Shares actionable intelligence, reports risks, and encourages feedback from the stakeholders to improve operational and investigative effectiveness. Provides input on proposed changes to improve detection of relevant information and identify gaps. Develops and/or executes a plan to improve team improvement processes.


Professional Development
  • Independently develops content and presents internal and/or external education and awareness activities, and effectively communicates internally and/or externally. Solicits feedback and takes steps to improve self-work. Acts as a thought leader in several aspects of professional areas related to investigations and security. Assists in providing case consultations to teams.
  • Serves as a Trusted Leader to the business and partners.


Other
  • Embody our culture and values
  • May be required to perform stressful and physical activities.
  • Rapid and effective decision-making during unusual or emergency situations.
  • Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others, while also engaging in physical protective duties; certifying in basic medical and use of force options through firearm qualification.
  • Respond to occasional emergency situations, at any hour, with short notice.
  • Travel, as required.
  • Engage in rotating 24x7 On-Call assignments


Qualifications

Required/Minimum Qualifications
  • Bachelor's Degree in Business, Accounting, Criminal Justice, Law, International Relations, Global Intelligence, or related field AND 4+ years experience in compliance, cyber, finance, data analytics, investigations, computer forensics, threat intelligence, or related field
    • OR Master's Degree in Business, Accounting, Criminal Justice, Law, International Relations, Global Intelligence, or related field AND 3+ years experience in compliance, cyber, finance, data analytics, investigations, computer forensics, threat intelligence, or related field OR
    • OR equivalent experience.


Other Requirements:

Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.

Additional or Preferred Qualifications
  • Bachelor's Degree in Business, Criminal Justice, Social Sciences, Psychology, Law, or related field AND 8+ years experience in conducting criminal, corporate and/or compliance investigations, or related discipline
    • OR equivalent experience.
  • Deep knowledge and experience in behavioral sciences, threat assessment, targeted violence and related physical security/safety risk.
  • Certified Threat Manager (CTM), Professional Certified Investigator (PCI) and/or Certified Protection Professional (CPP)
  • Proficient in the use of technology, computers (hardware, operating systems, networks), and software at a power user level (M365, Outlook, Excel, Word, Powerpoint, Access/SQL, PowerBI, SharePoint, Copilot, etc.).
  • Possess or able to accomplish a US government security clearance.


Investigations IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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