ESSENTIAL RESPONSIBILITIES:- Lead collaboration with internal teams and client stakeholders to gather requirements and deliver complex interface solutions supporting hospital operations and clinical workflows.
- Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.
- Design and oversee interface architecture and integration strategy for complex or high-visibility projects.
- Develop and execute interface test plans to validate code developed by Care Logistics and customer interface resources, and review the work of other interface engineers.
- Lead integration interviews and discussions with internal teams and external customers.
- Serve as an escalation point to troubleshoot and resolve complex interface issues in development, test, and production environments.
- Mentor and provide technical guidance to junior and mid-level interface engineers.
- Lead go-live support and post-implementation optimization efforts.
- Develop and maintain internal and external documentation, including interface design guides and flow diagrams, and help establish best practices and standards for the team.
- Lead transition-to-support processes and knowledge transfer to the support team.
- Contribute to the evaluation of new tools, technologies, and process improvements for interface engineering.
- After hours on-call support.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:REQUIREDREQUIRED- Bachelor's degree in Computer Science, Engineering, or related field.
- 6-8+ years of experience in interface development, preferably in healthcare IT.
- Advanced proficiency in HL7 standards and interface engines (Rhapsody preferred), and JavaScript.
- Proven experience with FHIR standards and FHIR integrations.
- Demonstrated experience mentoring or leading other engineers and leading client-facing engagements.
- Strong problem-solving, documentation and communication skills.
- Extensive experience with Agile methodologies and change management.
- Ability to work independently and lead collaborative efforts in a fast-paced environment.
- Fluency with all Microsoft Office products, including Outlook, PowerPoint, Word, Excel skills.
PREFERRED - Experience with EHR systems (e.g., Epic, Cerner, Meditech).
- Rhapsody certified.
- 5+ years experience with JavaScript.
- 5+ years experience interfacing ADTs, Order Entry, Radiology Orders and Scheduling messages.
- Deep comfort with a hospital's operational flow (i.e., Patient Points of Entry for Admission, Processes for Transfer and Discharge of a Patient, as well as Order Entry flow).
- Proficiency with SQL for database research purposes.
- XML, XSD, JSON experience.
- Advanced knowledge of hospital operations and clinical workflows.
- Experience contributing to interface engineering standards, governance, or architecture review.
KNOWLEDGE, SKILLS, AND ABILITIES:Leadership:- Ability to mentor others, lead by example, and influence outcomes without direct authority.
Adaptability:- Ability to embrace change and shift focus when unexpected work arises.
Time Management:- Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.
Customer Service:- Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
TRAVEL REQUIREMENTS & WORKING CONDITIONS:- 10-20% travel required.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
DisclosuresSmoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
