We are seeking a collaborative, proactive, and business-minded Senior Human Resources Generalist to support our growing organization. This role will partner closely with leaders and employees across multiple functions, providing strategic and hands-on HR support in employee relations, talent management, performance, engagement, organizational effectiveness, and change management.

Reporting to the Director of Human Resources, you'll play a critical role in helping leaders navigate people challenges, drive employee engagement, and build high-performing teams while ensuring alignment with ecobee's culture and values.

This is a hybrid position that requires onsite work from our Toronto office on Wednesdays and Thursdays.

How You'll Make an Impact

Employee Relations & Leadership Support

• Serve as a trusted advisor to leaders and employees on employee relations matters, performance management, employee development, and workplace concerns.

• Conduct and support employee investigations, conflict resolution, and corrective action processes while ensuring fairness and consistency.

• Coach leaders on talent management, change leadership, performance conversations, career development, and employee engagement.

• Interpret and apply company policies, employment legislation, and HR best practices.

Talent & Performance Management

• Partner with leaders to support workforce planning, organizational design, succession planning, and talent review processes.

• Facilitate performance management activities, including goal setting, development planning, talent calibration, and performance improvement plans.

• Help drive accountability for employee development and career growth initiatives.

• Support leadership capability-building and manager effectiveness programs.

Employee Engagement & Culture

• Analyze engagement survey feedback and partner with leaders to develop meaningful action plans.

• Support initiatives that strengthen employee experience, retention, inclusion, and organizational culture.

• Partner with cross-functional teams to implement employee recognition, wellness, and engagement programs.

• Act as a culture ambassador and champion ecobee's values throughout the employee lifecycle.

HR Programs & Operations

• Support compensation planning activities, promotions, organizational changes, and employee life-cycle transactions.

• Partner with Talent Acquisition to support hiring, onboarding, and workforce planning initiatives.

• Assist with HR analytics, reporting, and workforce insights to support business decision-making.

• Participate in enterprise-wide HR programs and projects, including organizational change initiatives and harmonization efforts across Generac Home and ecobee.

Change Management

• Support leaders through organizational changes by providing coaching, communication guidance, and change management support.

• Help ensure successful adoption of new programs, processes, and ways of working.

• Identify organizational risks and proactively recommend solutions that balance employee experience and business outcomes.

What You'll Bring

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• 5+ years of progressive Human Resources experience in a Generalist, HRBP, or Employee Relations capacity.

• Strong knowledge of Ontario employment legislation and HR best practices.

• Experience managing complex employee relations matters and workplace investigations.

• Demonstrated ability to build credibility and influence leaders at all levels of the organization.

• Strong facilitation, communication, and coaching skills.

• Ability to manage multiple priorities in a fast-paced, evolving environment.

• Strong analytical and problem-solving capabilities.

Preferred Qualifications

• Experience supporting technology, customer support, product, engineering, or corporate functions.

• Experience working within a high-growth or rapidly changing environment.

• Experience with Workday or similar HRIS platforms.

• Demonstrated success implementing HR programs and leading change initiatives.

• Experience partnering with both Canadian and U.S. teams.

ecobee is committed to fair and equitable compensation practices. The salary range for this role based in Toronto is $85,000 - $110,000. CAD. This compensation will ultimately be in line with the location in which the position is filled.  Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location.  This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.