The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic, strategic, and collaborative Senior Global Sales Director to join our Hyatt Sales Force Global Enterprise / Transient Team. This is a unique opportunity to play a highly visible leadership role within Hyatt's commercial organization, helping shape the future of our Business Travel and Extended Stay strategies while leading a talented team of sales professionals.
As a key member of the Hyatt Sales Force leadership team, you will have the opportunity to influence enterprise-wide initiatives, build strategic partnerships across the organization, and drive programs that create value for customers, hotels, and stakeholders. You will collaborate with leaders across Commercial Services, Revenue Management, Distribution, and Field Sales to identify new opportunities, foster innovation, and advance Hyatt's commercial priorities.
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Senior Global Sales Director is a fully remote position that will serve as a strategic partner to the Regional Vice President, Global Sales, helping shape team priorities, drive commercial strategy, develop future leaders, and lead key initiatives that strengthen customer preference, expand market share, and enhance overall business performance. The role requires a balance of strategic thinking, operational excellence, and influential leadership to deliver results across a complex stakeholder environment.
While this is a remote opportunity, approximately 40% travel will be required to support customer meetings, industry events, business reviews, hotel visits, internal meetings, and other business-related activities. This position reports directly to the Regional Vice President, Global Sales.
Some specific responsibilities include, but are not limited to:
• Lead, coach, and develop a team of six Business Travel Sales Directors and the Director of Extended Stay to achieve individual and team sales targets and organizational goals
• Foster a high-performance culture through employee engagement, talent development, succession planning, and performance management initiatives aligned with Hyatt's leadership expectations and values.
• Partner with the RVP and HSF Leadership to identify, develop, and prepare future leaders through succession planning, talent assessment, coaching, and targeted development initiatives that strengthen organizational capability and leadership bench strength.
• Partner with HSF Leadership to develop and execute the strategic vision, operating plans, annual objectives, key performance indicators, and budget priorities for Hyatt's Global Enterprise, Transient, and Extended Stay teams.
• Serve as a senior leader within Hyatt Sales Force, influencing business decisions and fostering collaboration across the broader Commercial Teams
• Lead the strategy, governance, and execution of key transient programs and initiatives, including Extended Stay, Billing Solutions, and Emergency Response programs, ensuring alignment with Hyatt's commercial objectives
• Partner with the RVP and key stakeholders to drive organizational effectiveness, change management, cross-functional alignment, and continuous improvement initiatives that support evolving business priorities and commercial objectives.
• Champion the development and continuous evolution of Hyatt's transient sales enablement strategy, delivering programs, tools, and resources that strengthen seller effectiveness, drive consistency, and support organizational priorities across hotel and field sales teams
• Act as a key advisor to HSF and Field Leadership by providing market insights, business intelligence, and performance recommendations that support enterprise commercial objectives
• Collaborate with the RVP to evaluate emerging industry trends, customer needs, and competitive dynamics, translating insights into actionable growth strategies
• Advance process improvements, uncover operational efficiencies, and deliver actionable insights that accelerate business performance for the rate loading and transient sales / RFP process through partnership with various teams including Distribution, Revenue Management, and Field Leadership
• Continuously advance expertise in Hyatt's reporting platforms to analyze and address production tracking and compliance
• Cultivate strategic relationships with key customers, industry organizations, business partners, and hotel stakeholders to advance commercial objectives, drive customer preference, and identify growth opportunities
• Represent Hyatt as a senior commercial leader and brand ambassador at customer engagements, executive business reviews, industry events, and internal leadership forums, influencing stakeholders and strengthening Hyatt's industry presence
• Provide leadership and oversight for internal and external meetings, customer events, and engagement initiatives that support Hyatt Sales Force priorities and commercial objectives