Job Description

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:
• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Required Skill and Experience

Hands on commercial software development
experience
Proficient in developing and hosting solutions
using Java, Python in cloud platforms, preferably GCP
Design and implement scalable CCaaS and IVA
solutions leveraging leading Cloud and enterprise conversational AI / customer
service solutions including conversational IVR design, NLU/NLP modeling, intent
and flow orchestration, webhook integrations, speech-to-text/text-to-speech.
Architect secure, resilient cloud infrastructure
on major cloud services provider using services such as GKE, Cloud Run, Cloud
Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design,
encryption, multi-region high availability, and Infrastructure as Code
(Terraform) to support enterprise-grade customer experience platforms.
understanding of cloud security architecture, Encryption and OAuth.
understanding of cloud security architecture, Encryption and OAuth.

Preferred Skill and Experience

Banking Domain knowledge
communication skills, with the ability to influence at all levels across
functions, from both technical and non-technical perspectives alike.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Enterprise Application Integration Services (EAIS) unit is at the forefront of transforming businesses through innovative consulting services. Our team is equipped with robust methodologies and tools, ensuring faster implementations, smoother rollouts, dependable production support, and top-quality product development. We specialize in integrating business applications using leading technologies such as TIBCO, Vitria, webMethods, IBM WBI, and SAP NetWeaver. Join us to be part of a dynamic team that drives excellence and innovation in enterprise application integration. You'll have the opportunity to work with cutting-edge technologies, collaborate with industry experts, and contribute to impactful projects that shape the future of business operations. If you're passionate about technology and eager to make a difference, the EAIS unit is the perfect place for you to grow and thrive.