Senior Field Technician

Golden State Communications Inc

$70K — $95K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a Service Technician in 2-way radio communications
  • Experience with antenna and filter RF system design
  • Ability to read schematics, blueprints, and diagrams
  • Familiarity with battery backup systems and base stations
  • Proficient with test equipment such as spectrum analyzers and multimeters
  • Associate degree in Electronics Technology or equivalent
  • Certification in MotoTRBO products preferred

Responsibilities

  • Install and provide service for wireless communications equipment
  • Troubleshoot and resolve equipment issues efficiently
  • Replace defective modules during repairs as per standard procedures
  • Diagnose and repair public address and BDA systems
  • Recommend hardware that meets customer needs
  • Support installation of various communication devices
  • Document results from site surveys and assessments

Benefits

  • 401k participation
  • Medical insurance
  • Dental insurance
  • Vision insurance
Full Job Description
Senior Field Technician Technician will be responsible for optimizing, maintaining, troubleshooting, and repairing analog and digital Two-Way Radios and other wireless communication systems at the customer site and/or our Golden State facility. Duties include installation, preventative maintenance, testing, repairing, and modifying various 2-way radio infrastructures. We perform system design, troubleshoot, program, and install radio equipment and wireless systems for a variety of customers. Wireless communications include radio systems for Public Safety, Transportation, Education, Healthcare and Hi-Tech companies. Our technicians must have excellent communication skills, customer service oriented and have a professional attitude BENEFITS Multiple benefits including 401k, Medical, Dental, Vision EMPLOYMENT TYPE Full-Time RESPONSIBILITIES • Install, maintain and provide technical support and service of wireless communications equipment such as: UHF/VHF and 800/900 MHz analog and digital systems. Operating mobile, portable radio equipment and dispatch consoles, using both conventional and trunked radio technologies. • Diagnose, troubleshoot, repair, and resolve wireless communication equipment problems with customers in a positive and efficient manner. • Repair customer equipment by replacing defective modules or components through standard troubleshooting procedures and practices. • Ability to diagnosis and repair public address and BDA systems. • Recommend appropriate hardware and peripheral equipment that meets customer requirements • Provide hands-on support of communications equipment and peripheral hardware installation such as base stations, repeaters, mobile devices, portable devices and wireless devices. • Perform and document results of site surveys and assessments per customer defined requirements in pre-sales delivery and post installation. • Work with customers to prepare quotes, bids and schedules for completing installation and repair tasks. • Make modifications to radio systems per customer requests and/or deploy factory software/firmware updates. • Other duties and projects as assigned QUALIFICATIONS • 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood and Vertex equipment in the 2-way radio wireless and /or communications field • Experience installing communications systems in buildings, DAS (Distributed Antenna System) preferred • Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems strongly preferred. • Experience with RF system design and implementation including antennas and filters a plus • Ability to interpret schematics, blueprints, and diagrams. • Knowledge of battery backup systems, base stations, repeaters, basic TCP/IP principles and LTE Networks • Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR's, FDR's, and multi-meters. • Proficiency with MS Office Suite, such as Microsoft Word and Excel • Associate degree in Electronics Technology or equivalent • Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, Wave PTT etc.) preferred • Knowledge of audio, RF and digital, electronic circuits found in communications equipment at the component level. • Must have a valid driver's licenses and clean driving record • Background check is part of the hiring process, which may also include a Motor Vehicle Record check.

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