Senior Field Property Adjuster

Definity Financial$59K — $109K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education (degree or diploma), CIP designation (or in progress), or relevant property handling experience
  • Minimum 8 years of property claims handling experience
  • Experience in scoping and estimating losses
  • Familiarity with CICS, IMS, Xactimate and CDS systems is an asset
  • Proficient in MS Word and Excel
  • Valid driver's license with a clean driving record
  • Strong written and verbal communication skills

Responsibilities

  • Investigate and settle personal property damage claims
  • Collaborate with customers and preferred vendors to resolve claims efficiently
  • Confirm policy coverage by ensuring claim facts align with Definity policies
  • Maintain detailed file records and enter data into appropriate systems
  • Process claims payments once verifying claimants' entitlements
  • Initiate salvage and subrogation procedures on assigned files

Benefits

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive programs based on performance
  • Pension and savings programs with company-matched RRSP contributions
  • Paid volunteer days and matching support for charitable donations
  • Educational resources and tuition assistance with study time off
  • Programs focused on inclusion and support for diverse backgrounds
  • Wellness initiatives and employee recognition programs
  • Discounts on products and services
Full Job Description
Job Description

The Opportunity

Reporting to the Team Leader, Field Property, you are accountable for the investigation and settlement of Personal property damage claims.

What to Expect
  • Accepting notice of claims and working with customers and preferred vendors to resolve claims quickly and efficiently
  • Managing moderate to complex personal property claims
  • Confirming policy coverage by ensuring the facts of the claim fall within the scope of Definity claims policies
  • Maintaining detailed file records by entering pertinent data into the appropriate systems
  • Processing claims payments within level of authority after verifying claimants' entitlements
  • Initiating salvage and subrogation procedures on assigned files


What you Bring
  • Post-secondary education (degree or diploma), CIP designation (or in progress), or relevant property handling experience
  • Minimum 8 years of property claims handling experience
  • Experience scoping and estimating losses
  • Familiarity with CICS, IMS, Xactimate and CDS system is an asset
  • Proficient in MS Word and Excel
  • Valid driver's license with a clean driving record
  • Professional, friendly and courteous in all interactions, whether with customers or co-workers
  • Perform well in a busy operation and remains calm under pressure
  • Team player adaptable to a changing environment
  • Strong written and verbal communication skills


Salary Range: $59,300 - $109,200

What's in it for you?
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot - you deserve it.

#LI-Hybrid

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

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