Senior External Communications Manager

Crusoe

$160K — $195K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in communications or public relations experience with proven success in media placements
  • Strong expertise in AI, data center development, energy, or real estate sectors
  • Established media relations with journalists and influencers across relevant industries
  • Exceptional writing skills, especially essential in the AI landscape
  • High agency and adaptability to execute in fast-paced, ambiguous environments
  • Collaborative mindset with a low ego, capable of working across multiple teams
  • Results-oriented, with a proven ability to measure and impact business outcomes

Responsibilities

  • Drive a strategic news program showcasing Crusoe's data center growth and energy initiatives
  • Build and sustain relationships with journalists across technology and infrastructure media
  • Engage local communities and stakeholders to position Crusoe positively in new markets
  • Translate complex technical topics into compelling narratives for various audiences
  • Develop high-impact thought leadership materials for Crusoe's spokespeople
  • Monitor media landscapes to manage narratives and safeguard the company's reputation
  • Oversee PR agency relationships, ensuring alignment on key priorities and outcomes
  • Manage communications reporting and metrics to demonstrate strategy effectiveness

Benefits

  • Competitive compensation and equity packages
  • Paid time off, paid holidays, and leave of absence programs
  • Comprehensive health, dental, and vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance and disability coverage
  • Professional development and tuition reimbursement
  • Mental health and wellness support
  • Commuter benefits including parking and transit
  • Cell phone stipend
  • 401(k) retirement plan with company match
  • Volunteer time off
  • Global travel insurance and emergency assistance
  • Daily meals allowance
  • Additional location-specific perks and programs
Full Job Description
About the Role:

Crusoe is seeking a Sr. Manager, Communications to lead storytelling for the front lines of our business: the teams that site, power, and build Crusoe's AI factories - for ourselves and our partners - at massive scale. This role sits at the center of our Digital Infrastructure Group (DIG), Energy, and Real Estate organizations, driving the narrative around how and where we build the physical backbone of AI.

This is a fast-moving, high-stakes environment. You'll dive deep into the AI infrastructure buildout - from gigawatt-scale power and site development to construction and community partnerships - and translate it into compelling stories that elevate Crusoe's work while protecting our brand. You'll partner closely with our Public Affairs and Government Affairs teams on community engagement, ensuring the places we build see Crusoe as a good neighbor and a serious partner.

This role requires mastery of messaging and storytelling, a "roll-up-your-sleeves" approach to execution, and a meticulous eye for detail. We are an AI-first company and are looking for a practitioner who views generative AI as a core part of their toolkit - someone who leverages modern AI agents and tools to scale their impact and sharpen their output.

What You'll Be Working On:
  • News Engine: Drive a strategic news program that demonstrates momentum across Crusoe's data center development, energy, and real estate work - turning our buildout into a consistent cadence of high-impact moments.
  • Media and Influencer Relations: Build and maintain direct relationships with journalists across infrastructure, energy, real estate, technology, and financial media. You must be able to pitch and place stories independently; we need a practitioner who can "hunt" and isn't solely reliant on agencies.
  • Community & Stakeholder Engagement: Partner closely with our Public Affairs and Government Affairs teams to support community engagement in the markets where we build - ensuring local audiences, officials, and stakeholders understand Crusoe's investment and impact.
  • Narrative Development: Partner with subject matter experts across DIG, Energy, and Real Estate to sharpen messaging - translating complex topics across site development, power, construction, and data center operations into compelling stories for a range of audiences.
  • Thought Leadership: Work with Crusoe's bench of spokespeople to develop and place high-impact op-eds, keynote scripts, and social content that secures Crusoe's position as a leader in AI infrastructure development.
  • Issues Management: Monitor the media and community landscape closely and coordinate timely, strategic responses to industry shifts, local dynamics, and challenges - protecting Crusoe's brand and reputation in a quickly shifting environment.
  • Agency Management: Help manage our PR agency relationships day-to-day focused on your line of business - setting clear priorities, holding teams accountable to outcomes, and ensuring resources are deployed against the highest-value opportunities.
  • Measurement: Own communications reporting. You will track coverage, share of voice, and program outcomes, using data to continuously improve strategy and demonstrate impact.


What You'll Bring to the Team:
  • Experience: 7+ years in communications or public relations, with a demonstrated track record of securing press results at top-tier outlets.
  • AI-First Mindset: You don't just talk about AI; you use it daily. You have integrated AI into your workflows - from deploying agents to automate tasks to using LLMs for research and drafting - and you adopt new tools as they emerge.
  • Domain Expertise: Experience working in data center construction/development, energy, infrastructure, real estate, or AI industries is strongly preferred.
  • Media Relations Expert: You have real, working relationships with journalists and influencers. You know how to pitch, place, and protect a narrative on your own.
  • Exceptional Writer: Especially in today's AI-first world, your ability to write with nuance, clarity, and human insight is non-negotiable.
  • High-Agency: You are comfortable executing with limited resources and high ambiguity. You proactively identify opportunities and build the plan without waiting for a roadmap.
  • Collaborative & Low Ego: You know how to build trust across functions (DIG, Energy, Real Estate, Public Affairs, Legal) and move fast without stepping on toes. We're a lean team with no room for egos.
  • Results-Oriented: You are metrics-driven and accountable, with a track record of turning communications efforts into measurable business outcomes.


Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location


Compensation Range

Compensation will be paid in the range of up to $160,000-$195,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

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