Job Purpose

The Senior Systems Engineer is responsible for creating and maintaining the core server infrastructure and tooling. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. A successful candidate will be able to perform root cause analysis of problems, select, develop, and implement new tools, and actively participate in deep technical discussions.

Responsibilities

• Assist in the design, planning and implementation of Linux and Windows server solutions
• Build and maintain automation scripts and playbooks
• Assist in maintaining and improving our server build infrastructure
• Assist with the creation, maintenance and deployment of packages and patches within our SDLC framework
• Tune systems for maximum available performance
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• Bachelor's Degree in engineering discipline or equivalent experience in Systems Engineering
• 5+ years of experience deploying and supporting Windows and Linux servers
• 5+ years of experience supporting server build and SDLC infrastructure
• 2+ years of experience with scripting languages such as PowerShell / Python / etc.
• 1+ years of experience with Tanium or similar endpoint management products
• 1+ years of experience with Ansible or similar automation platform
• Build automation and configuration management
• Horizontal and vertical scaling for performance and high availability
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources
• Fluent speaking, reading, and writing in English

Desired Knowledge and Experience

• 2+ years of experience with Citrix
• 1+ year of experience with Tanium
• Basic understanding of application and server virtualization

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