Senior Director, Technology Applications

Westcliff University

$175K — $185K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of progressive IT leadership experience, specifically in enterprise applications
  • Proven track record of large-scale application implementations and integrations
  • Experience in building and scaling high-performing technology teams
  • Strong vendor management experience with SaaS platforms
  • Demonstrated ability to thrive in fast-growth, transformation-oriented environments
  • Hands-on leadership style focused on execution alongside strategy
  • Experience in higher education or similar complex environments
  • Familiarity with Learning Management Systems (LMS) such as Moodle

Responsibilities

  • Own and execute the roadmap for enterprise applications to align with institutional goals
  • Lead implementation and enhancement of academic and operational systems
  • Drive the development of SaaS and custom-built applications to meet scaling needs
  • Leverage AI for business process automation and knowledge base development
  • Establish governance for application architecture and lifecycle management
  • Enhance the university's application information security posture
  • Transform the organization towards new AI development paradigms
  • Evaluate and recommend new technology solutions based on institutional needs
  • Build and scale the applications organization, optimizing team structure
  • Increase the speed and quality of application implementations
  • Introduce agile delivery models to enhance execution
  • Develop and manage strategic vendor and consulting partnerships
  • Act as a proactive technology leader and engage with university stakeholders
  • Create a formal data and analytics roadmap to improve data capabilities

Benefits

  • Comprehensive benefits package including health, retirement, and professional development opportunities
  • Mentorship and guidance for upskilling existing leadership team
  • Aggressive technology roadmap positioning the university at the forefront of educational technology
  • Opportunity to work in a dynamic, fast-paced educational environment
  • Collaboration with academic and administrative leaders to drive institutional goals
Full Job Description
Job Type

Full-time

Senior Director, Technology Applications

Westcliff University is seeking a Senior Director of Technology, Applications to lead the strategy, implementation,

and optimization of enterprise applications to support the university's rapid growth and enhance the student

experience.

This role will accelerate the university's technology roadmap, with a focus on establishing an integrated scalable

application platform. The position provides hands-on leadership across enterprise systems such as the Student

Information System (SIS), Instructional Technology (LMS), Slate CRM, and related project management. The goal is to

establish a premier IT organization that implements leading technology and provides innovative technology solutions to

the organization.

The Senior Director reports to the CFO and partners with academic and administrative leadership, and outside vendors

to deliver proactive, high-impact technology solutions aligned with institutional priorities.

Applications Strategy and Delivery

  • Own and execute the enterprise applications roadmap, aligned to institutional growth and student experience goals
  • Lead implementation and enhancement of key platforms (e.g., academic/operational systems including SIS, LMS, Academic operations and CRM)
  • Drive delivery of SaaS and custom-built applications to support scaling needs
  • Leverage AI to accelerate business processes automation and build a robust knowledge base
  • Establish governance for application architecture, integrations, and lifecycle management
  • Enhance the University's posture and awareness of Application Information Security
  • Able to transform the development organization to new AI development paradigm
  • Evaluate and recommend new technology solutions aligned with university needs


Leadership and Team Development

  • Provide strong, hands-on leadership across applications, instructional technology, and systems solutions teams
  • Build and scale the applications organization, including hiring critical roles and optimizing team structure
  • Upskill existing leadership by providing mentorship and guidance

Technology Acceleration and Execution
  • Increase speed and quality of application implementations, addressing current resource and execution gaps
  • Introduce agile, product-oriented delivery models where appropriate
  • Ensure applications are positioned to support rapid institutional growth and scalability

Vendor and Partner Management
  • Develop and manage strategic relationships with key application vendors and consulting partners
  • Leverage external partners (e.g., Moodle consultants, offshore resources) to accelerate delivery

Stakeholder Engagement
  • Act as a visible and proactive technology leader across the university
  • Partner with academic and administrative leadership to understand needs and translate them into solutions
  • Improve IT's reputation as a strategic, solution-oriented partner rather than a reactive function

Data and Business Intelligence
  • Develop a formal data and analytics roadmap to improve data availability, reporting/analytics capabilities, including our evolution from reporting to predictive analytics
  • Actively incorporate AI into our roadmap, pushing the organization to have focused and insightful analytics as opposed to dashboards and reporting


All other duties as assigned

Job Requirements

  • 10+ years of progressive IT leadership experience, with significant focus on enterprise applications
  • Proven track record leading large-scale application implementations and integrations
  • Experience building and scaling high-performing technology teams
  • Strong experience with vendor management and SaaS platforms
  • Demonstrated ability to operate in fast-growth, transformation-oriented environments
  • Hands-on leadership style with the ability to drive execution, not just strategy
  • Experience in higher education or similarly complex environments
  • Familiarity with Learning Management Systems (LMS) such as Moodle

Preferred
  • Experience balancing in-house development and commercial platforms
  • Exposure to offshore or hybrid delivery models


Salary Description

$175k to $185k

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